Male Shop Assistant

Tong Hing Supermarket Sdn Bhd; West Coast Division; On-site; MYR 20,000 - 31,000; Full time

Job summary

Tong Hing Supermarket Sdn Bhd is seeking a dedicated Customer Service Associate to greet customers, assist with product selection, and provide recommendations while maintaining an appealing store environment.

In this role, you will handle stock checks, assist with restocking and merchandising, and support in communicating sales and promotions. Strong English and Bahasa Malaysia skills are required for daily customer interaction.

Qualifications

• Excellent communication and interpersonal skills to interact with customers effectively.
• Ability to identify customer needs, make product recommendations, and encourage sales.
• Ability to address customer inquiries and resolve issues efficiently.
• Ability to prioritize tasks and manage time effectively.

Responsibilities

• Greeting customers and assisting with product selection and recommendations.
• Maintaining a clean, tidy, and well-organized store environment.
• Checking stock levels and assisting with restocking and product display.
• Handling customer complaints, informing about sales and promotions, and assisting with visual merchandising.

Skills

Customer Service

Sales Skills

Problem-Solving

Time Management

Job description

Customer Service: Greeting customers, assisting with product selection, answering questions, and providing product recommendations, Processing customer payments.

Store Appearance: Maintaining a clean, tidy, and well-organized store environment.

Stock Management: Checking product stock levels, assisting with restocking activities, and ensuring products are properly displayed.

Other Duties: Assisting in customer complaints, informing customers about sales and promotions, and assisting with visual merchandising.

Skills Required

Customer Service: Excellent communication and interpersonal skills to interact with customers effectively.

Sales Skills: Ability to identify customer needs, make product recommendations, and encourage sales.

Problem-Solving: Ability to address customer inquiries and resolve issues efficiently.

Time Management: Ability to prioritize tasks and manage time effectively.

Required languages in English and Bahasa Malaysia.