Maintenance Manager

Sunway Hotel Big Box (Owned by Sunway BigBox Hotel Sdn Bhd (Regn 199701011630); Iskandar Puteri; On-site; MYR 120,000 - 180,000; Full time

Job summary

Sunway Hotel Big Box is seeking a dedicated Maintenance Manager to lead our maintenance operations across all hotel facilities. The role requires a strong technical background, proactive preventive maintenance, and a safety-first mindset to keep equipment and systems running at optimal levels for guest and staff comfort.

You will manage a team of technicians, develop preventive programs, respond to emergencies, monitor energy use and costs, ensure regulatory compliance, coordinate with other

Qualifications

• 5+ years in a maintenance or engineering leadership role, hospitality experience preferred.
• Strong knowledge of HVAC, plumbing, electrical, mechanical and building systems.
• Proven ability to implement preventive maintenance programs and respond to issues and emergencies.
• Excellent leadership, communication and problem-solving skills with a diverse team.
• Familiarity with local building codes, safety regulations and compliance standards.

Responsibilities

• Oversee daily operations of the hotel’s maintenance department, ensuring safety and efficiency.
• Develop and implement preventive maintenance programs to extend equipment life.
• Lead, train, and supervise technicians and maintenance staff.
• Respond to maintenance requests and emergencies to minimize guest disruption.
• Monitor energy usage, costs, and inventory of supplies.
• Ensure compliance with local regulations, safety standards and company policies.
• Coordinate with other departments to minimize impact on hotel operations.
• Maintain accurate records of inspections, repairs and maintenance activities.

Skills

Leadership

HVAC knowledge

Problem-solving

Communication

Energy management

Maintenance planning

Education

Engineering qualification or facilities management certification

Tools

Maintenance management software

Job description

We are seeking a dedicated and experienced Maintenance Manager to lead our maintenance operations and ensure the smooth functioning of all hotel facilities. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proactive approach to preventative maintenance. You will be responsible for managing a team, maintaining high standards of safety and efficiency, and ensuring all equipment and systems are operating at optimal levels to provide a safe and comfortable environment for guests and staff.

Key Responsibilities:

Oversee the daily operations of the hotel’s maintenance department, ensuring all systems and equipment function efficiently and safely.

Develop and implement preventive maintenance programs to reduce downtime and extend the lifespan of facilities and equipment.

Lead, train, and supervise a team of technicians and maintenance staff, promoting a culture of safety and accountability.

Respond promptly to maintenance requests and emergencies, ensuring minimal disruption to guest experience.

Monitor and manage energy usage, maintenance costs, and inventory of supplies and spare parts.

Ensure all maintenance work complies with local regulations, safety standards, and company policies.

Coordinate with other departments to schedule maintenance work with minimal impact on hotel operations.

Maintain accurate records of inspections, repairs, and maintenance activities for reporting and compliance purposes.

Qualifications & Requirements:

Minimum of 5 years’ experience in a maintenance or engineering leadership role, preferably within the hospitality industry.

Strong technical knowledge of HVAC, plumbing, electrical, mechanical, and building systems.

Proven ability to manage preventive maintenance programs and respond effectively to maintenance issues and emergencies.

Excellent leadership, communication, and problem-solving skills, with the ability to manage and motivate a diverse team.

Familiarity with local building codes, health and safety regulations, and compliance standards.

Proficient in using maintenance management systems and related tools/software.

Ability to work flexible hours, including weekends or evenings, when necessary.

Relevant technical certifications or qualifications in engineering, facilities management, or a related field are highly desirable.