Luxury Store Manager: Team Leader & Sales Dynamo

Longchamp; Kuala Lumpur; On-site; MYR 78,000 - 134,000; Full time

Job summary

Longchamp is seeking a Store Manager to lead a concession in Kuala Lumpur, Malaysia. You will drive sales, manage a team, and optimize daily store operations while upholding the brand’s image and values.

Responsibilities include team leadership, clienteling, stock management, and ensuring outstanding customer service. The role requires strong interpersonal and organizational skills and a passion for the Longchamp brand.

Qualifications

• Team leadership and motivation to achieve sales targets.
• Strong customer service mindset with focus on brand image.

Responsibilities

• Maximize sales through brand-driven initiatives and customer engagement.
• Develop the client base and foster long-term relationships with clients.
• Monitor stock movement and presentation to maintain brand standards.
• Coach and develop store team, recruit and train as needed.
• Maintain clean, on-brand store environment and comply with safety guidelines.

Skills

Team management

Sales focus

Customer service

Coaching

Training

KPI tracking

Clienteling

Tools

CRM

Cash register

Longchamp app

Job description

Longchamp is seeking a Store Manager to lead a concession in Kuala Lumpur, Malaysia. You will drive sales, manage a team, and optimize daily store operations while upholding the brand’s image and values.

Responsibilities include team leadership, clienteling, stock management, and ensuring outstanding customer service. The role requires strong interpersonal and organizational skills and a passion for the Longchamp brand.