Luxury Retail Coach: Elevate Brand Experience & Clienteling

Tiffany & Co; Kuala Lumpur; On-site; MYR 78,120 - 122,760; Full time

Benefits offered by this job

Join Tiffany & Co. and be part of the 

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Job summary

Tiffany & Co. is seeking a Retail Coach in Kuala Lumpur. The role partners with store leaders to observe, coach, and elevate client experience and brand attitudes, ensuring selling and clienteling skills are adopted with confidence and alignment to Tiffany standards.

You'll lead coaching initiatives across store teams, monitor performance via dashboards, and collaborate with leadership to drive training, development, and ongoing improvements in client experience and store performance.

Qualifications

• Expert in retail leadership and developing people.
• Strong coaching methodology and feedback techniques.
• Proven track record of progressive coaching.
• Excellent facilitation and interpersonal skills.
• Strategic interaction with a broad range of stakeholders.
• Lead by example and inspire as a role model.
• Encourage growth mindset and winning spirit.

Responsibilities

• Observe and coach store teams to elevate client experience and brand attitudes.
• Provide feedback and maintain coaching logs aligned with Tiffany standards.
• Ensure grooming, presentation, and etiquette meet brand expectations on sales floors.

Skills

Retail Leadership

People development

Coaching

Stakeholder management

Communication

Job description

Tiffany & Co. is seeking a Retail Coach in Kuala Lumpur. The role partners with store leaders to observe, coach, and elevate client experience and brand attitudes, ensuring selling and clienteling skills are adopted with confidence and alignment to Tiffany standards.

You'll lead coaching initiatives across store teams, monitor performance via dashboards, and collaborate with leadership to drive training, development, and ongoing improvements in client experience and store performance.