Luxury Luggage Sales Ambassador

Samsonite Latinoamérica; Penang; On-site; MYR 25,000 - 42,000; Full time

Job summary

Samsonite in Malaysia—Penang is seeking a dynamic sales professional to maximize luxury bag and accessory sales while delivering outstanding customer service. You will develop new client relationships and reinforce existing ones, representing the brand with professionalism and product knowledge.

The role emphasizes teamwork, brand positioning, and staying ahead of fashion trends, offering opportunities to contribute to store operations and customer satisfaction in a fast-paced luxury retail

Qualifications

• Experience in the sale of luxury goods or retail industry
• Excellent interpersonal skills
• Sales oriented with a target-driven mindset
• Strong market/fashion trend knowledge
• Ability to multitask and prioritize

Responsibilities

• Maximize sales and provide excellent customer and after-sales service
• Actively develop new clients and strengthen existing client relationships
• Maintain a positive and professional working environment
• Highlight house differentiation with product knowledge and market trends
• Work well in a team and support colleagues
• Promote the brand’s culture internally and externally as a brand ambassador
• Maintain organisation, grooming and appearance standards
• Support management with in-store processes to ensure compliance and standards
• Contribute to back-of-house operations and processes
• Previous experience in luxury goods or fashion & accessories retail
• Adaptability, curiosity, and authenticity
• Open-minded, creative, and proactive attitude
• Sales-driven with a proven track record in a target-driven environment
• Strong communication and listening skills

Job description

Samsonite in Malaysia—Penang is seeking a dynamic sales professional to maximize luxury bag and accessory sales while delivering outstanding customer service. You will develop new client relationships and reinforce existing ones, representing the brand with professionalism and product knowledge.

The role emphasizes teamwork, brand positioning, and staying ahead of fashion trends, offering opportunities to contribute to store operations and customer satisfaction in a fast-paced luxury retail