Luxury Fashion Sales Associate - Elevate Customer Service

FJ Benjamin (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

FJ Benjamin (M) Sdn Bhd in Malaysia is seeking a motivated Retail Sales Associate to deliver premium service and promote luxury and designer goods. You will engage customers, upsell where appropriate, and help maintain an inviting and organized store environment.

This role requires a passion for fashion, strong communication, and a sales-driven mindset. You will work retail hours, including weekends and public holidays, and represent the brand with professionalism.

Qualifications

• Proven work experience as a Retail Sales Associate or Brand Promoter is preferred.
• Willing to work retail hours, weekends and public holidays.

Responsibilities

• Promote the sales of merchandise and offer quality customer service under all circumstances in a professional manner
• Recognize sale opportunities when dealing with customers and be able to capitalize on upselling of items or services at the point of service
• Excellent sales service to ensure high levels of customer satisfaction to drive sales
• Be able to look for innovative ways to improve customer experience
• Understand customer’s needs and latest industry news and trends
• Ensure the Brand’s image is portrayed positively at all times
• Assist in general cleaning, price tagging, coding, storage and display of merchandise

Skills

Customer service

Sales driven

Communication skills

Fashion passion

Upselling

Job description

FJ Benjamin (M) Sdn Bhd in Malaysia is seeking a motivated Retail Sales Associate to deliver premium service and promote luxury and designer goods. You will engage customers, upsell where appropriate, and help maintain an inviting and organized store environment.

This role requires a passion for fashion, strong communication, and a sales-driven mindset. You will work retail hours, including weekends and public holidays, and represent the brand with professionalism.