Luxury Brand Evaluator — Flexible Freelance Missions

CXG; Batu Pahat; Hybride; MYR 27 552 - 68 880; Temps partiel

Avantages offerts par ce poste

Flexible working hours

Mobile platform for mission management

Compensation for evaluated purchases

Résumé du poste

CXG is looking for freelance luxury brand evaluators in Johor, Malaysia. Evaluate customer experiences at luxury retailers by visiting stores or shopping online. Your feedback will help refine the customer experience in the luxury sector.

The role offers flexible working hours and reimburses for approved purchases, making it ideal for those passionate about premium shopping.

Qualifications

• No prior experience is required; honest feedback from genuine customers is valued.
• Current customers of premium and luxury brands are preferred.

Responsabilités

• Choose assignments that match personal preferences.
• Evaluate luxury stores or online services.
• Observe and assess the customer experience.
• Provide feedback through questionnaires.

Connaissances

Observant

Punctual

Organized

Detail-oriented

Passionate about customer experience

Description du poste

Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Current customer of premium and luxury brands.

• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

• This is a freelance, project-based position
• Flexible working hours
• Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.