LMS Functional Consultant

Atquest Solution Sdn Bhd; Selangor; On-site; MYR 67,000 - 112,000; Full time

Job summary

Atquest Solution Sdn Bhd is seeking an LMS Functional Consultant/Business Analyst to analyze business processes, craft LMS & L&D strategies, and translate client needs into detailed project specifications.

You will collaborate with technical, project, and partner teams, deliver engaging demonstrations and trainings, and design learning solutions using SABA and CSOD, while ensuring high-quality documentation and effective client communication.

Qualifications

• Experience in Training & Development and LMS.
• Bachelor’s degree in IT/CS or related field.
• Strong instructional design skills.
• Consult on L&D best practices.
• Experience in facilitating training programs.
• Experience in e-learning and blended learning.
• Proficient in English and Malay.
• Strong analytical and communication skills.
• Independent and collaborative working style.
• Experience in designing training materials.
• Knowledge of SABA and CSOD advantageous.
• Minimum 2 years in a vendor environment.

Responsibilities

• Analyze business processes and prepare related documentation.
• Serve as LMS/L&D consultant to craft and deliver strategies.
• Collaborate with technical, project, and partner teams to define project specs.
• Deliver presentations, demos, and trainings to clients.
• Develop and implement learning management systems and instructional design.
• Communicate with clients to understand business processes and requirements.
• Prepare business blueprint docs, functional specs, process diagrams, test scripts, training materials.
• Plan and conduct workshops, user acceptance tests, and end-user trainings.
• Provide application support and resolve issues with structured problem solving.
• Communicate plans and findings with cross-functional teams and clients.
• Define implementation plan, monitor progress, and provide project updates.

Skills

LMS expertise

Training & Development

Instructional Design

Stakeholder communication

English & Malay

Analytical thinking

Vendor experience

Education

Bachelor's degree in IT/CS or related

Tools

SABA

CSOD

Job description

LMS Functional Consultant/Business Analyst

(Performance Management System (PMS), Learning Management Solution (LMS), Talent & Succession)

Responsibilities:

• Perform business processes and requirements analysis and prepare related documentation.
• Serve as a Learning and Development (L&D) service consultant, dedicated to crafting and delivering impactful L&D strategies tailored to the needs of the stakeholders.
• Collaborate closely with technical, project, and partner teams to transform client requirements into well-defined project specifications, outlining the efforts required for successful project delivery.
• Play an integral role in client engagements by delivering captivating presentations, showcasing demonstrations, and conducting training sessions for our products to clients
• Developing and implementing learning management systems, instructional design, and consulting on learning and development best practices
• Communicate with clients on various levels to obtain the necessary understanding on the business processes and requirements.
• Produce documents such as business blueprint documents, functional specifications documents, process flow diagrams, testing scripts and training materials.
• Prepare and conduct workshops for training, presentation, system demonstration, etc.
• Plan and conduct user acceptance tests and trainings to end users and provide application support.
• Apply structured problem-solving skills to evaluate problems, identify root causes, and come up with action plans and resolution options.
• Effectively communicate plans, findings, suggestions, and/or ideas with cross-functional team members and clients.
• Define implementation plan, monitor project progress, and conduct project status updates meeting for clients.

Requirements:

• Experience in Training & Development and Learning Management Systems
• Bachelor’s Degree in Computer Science, Information Systems, Science & Technology, Social Science/Sociology, Business Studies/Administration/Management, equivalent or any IT related disciplines (Minimum bachelor or Post-graduate degrees)
• Strong Instructional Design skills and Strong knowledge in computer industry, technology fields and software development
• Ability to consult on learning and development best practices.
• Experience in facilitating and evaluating training programs.
• Experience in e-learning and blended learning.
• Strong knowledge in computer industry, technology fields and software development
• Strong proficiency in English and Malay language (written and spoken)
• Highly motivated and able to work independently
• Excellent communication and interpersonal skill
• Strong analytical, critical thinking and problem-solving skills
• Ability to work independently and collaboratively in a team environment.
• Experience in designing and developing training materials.
• Knowledge in SABA & CSOD is an advantage
• Required to have a minimum of 2 years of experience working within vendor environment.