Live Stream Supervisor (Work in Puchong Office)

Oasis Swiss; Sepang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Oasis Swiss in Puchong, Malaysia, is seeking a hands-on Live Stream Supervisor to manage daily live stream operations across TikTok Shop and Shopee, with a focus on night shifts and weekends. You will oversee hosts, optimize performance, and drive GMV growth.

The role requires data-driven decision making, strong leadership, and the ability to coordinate campaigns, scripts, and stock readiness across WIO and WFH hosts.

Qualifications

• Proven experience in TikTok Live selling / live commerce.
• Strong understanding of live stream sales strategies and conversion tactics.
• Experience managing or guiding live hosts / team members.
• Data-driven mindset — able to analyze performance and improve results.
• Willing to work shift-based hours, including nights & weekends & public holidays.

Responsibilities

• Own and drive daily & monthly GMV targets for live streaming.
• Analyze live data and optimize scripts, flow, and offers.
• Plan and manage daily live schedules across TikTok & Shopee.
• Ensure all live sessions are well-prepared (products, promos, scripts, stock readiness).
• Coordinate campaigns, pricing, and promotional mechanics during live.
• Supervise and manage a team of live hosts and provide feedback.
• Oversee live sessions in real-time to ensure smooth execution.

Skills

TikTok Live

Live commerce

Team leadership

Data analysis

Shift work

Tools

Shopee Live

Job description

Live Stream Supervisor (Work in Puchong Office)

Working Arrangement: Shift-based (includes weekends, Public Holidays & Evening shifts)

We are looking for a hands-on Live Stream Supervisor to manage and scale our daily live stream operations across TikTok Shop and Shopee. This role is critical to our business, as live streaming is a key revenue driver. You will be responsible for overseeing live hosts, optimizing live performance, and ensuring consistent GMV growth.

This role will focus primarily on night shifts and weekends, ensuring smooth execution, high engagement, and consistent performance from both Work In Office (WIO) and Work From Home (WFH) hosts.

Live Performance & GMV Growth

Own and drive daily & monthly GMV targets for live streaming

Analyze live data and continuously optimize scripts, flow, and offers

Live Operations Management

Plan and manage daily live schedules across TikTok & Shopee

Ensure all live sessions are well-prepared (products, promos, scripts, stock readiness)

Coordinate campaigns, pricing, and promotional mechanics during live

Host Team Management

Supervise and manage a team of live hosts

Train and guide hosts to improve selling skills, engagement, and consistency

Monitor host performance and provide actionable feedback for improvement

Live Execution & Monitoring

Oversee live sessions in real-time to ensure smooth execution

Ensure hosts follow the correct messaging, positioning, and selling strategy

Growth & Optimization

Identify winning formats, hooks, and selling angles

Work closely with content, affiliate, and marketing teams to improve traffic & conversion

Continuously test and improve live strategies to scale performance

Min Requirements:

Mandatory

Proven experience in TikTok Live selling / live commerce.

Strong understanding of live stream sales strategies and conversion tactics

Experience managing or guiding live hosts / team members

Data-driven mindset — able to analyze performance and improve results

Willing to work shift-based hours, including nights & weekends & public holidays

Good to Have

Experience with Shopee Live

Background in e-commerce / marketplace operations

Experience working with affiliate or KOL live collaborations