Linux/Middleware Engineer

Luxoft; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

Luxoft in Malaysia is seeking a skilled Applications Support Consultant to join a newly set up technology centre in Kuala Lumpur. You will provide application support to business users, handle incidents, and work with development teams to push releases into production.

The role requires 3+ years in Banking/Finance tech, experience with Kafka, WebLogic, Linux, and Oracle/MS SQL, plus strong communication and analytical skills to manage incidents and capacity.

Qualifications

• 3+ years of experience in application development and support environment in Banking/Finance.
• Kafka: basic hands-on experience in Kafka administration — starting/stopping services, logs, monitoring.
• WebLogic: exposure to deploying applications and managing domains.
• Linux: working knowledge of Linux commands and system services.
• Unix/Windows platforms, batch scheduling tools and DB query skills required.
• Excellent communication and analytical skills; knowledge of banking data is a plus.

Responsibilities

• Provide application support to various business users and respond promptly to requests.
• Resolve incidents to meet service level targets and document actions taken.
• Perform root cause analysis to prevent recurring incidents.
• Proactively manage incidents and coordinate with relevant teams for resolutions.
• Collaborate with the development team to transition releases into production.
• Follow incident and problem management workflows and change processes.
• Participate in DR/BCM activities and capacity management initiatives.
• Support management reporting and other project initiatives as needed.

Skills

Kafka

WebLogic

Linux

Unix/Windows

Batch scheduling

Database query skills

BI Tools

Education

Bachelor's degree in Computer Science/Engineering

Tools

Oracle

MS SQL

Job description

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America are looking for Consultants to be part of the project

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Malaysia and overseas branches.

The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.

The selected resource will be working in a newly setup technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities:

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
• Ensure all incidents and problems are proactively managed - Prioritizing numerous issues of varying severity and escalates issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
• Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails
• Participate in DR/BCM activities or infrastructure related upgrade
• Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Mandatory Skills Description:

• Degree in computer science/engineering or related disciplines.
• 3+ years of experience in application development and support environment in Banking Finance
• Kafka: Basic hands‑on experience in Kafka administration — starting/stopping services, checking logs, and monitoring performance.
• WebLogic: Exposure to deploying applications, managing WebLogic domains, and performing basic administrative tasks.
• Linux: Working knowledge of Linux commands, file system structure, and system services.
• Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets
• Mandatory Technical skills : Oracle / MS SQL, Unix/Linux.
• Excellent communication, interpersonal and analytical skills
• Excellent knowledge of front to back banking business , finance, risk and accounting data across various sectors
• Excellent & proven Incident/Problem Management and organization skills a must