Lead Solution Architect - Security-by-Design & Cloud

Teleperformance; Kuala Lumpur; On-site; MYR 260,000 - 420,000; Full time

Job summary

Teleperformance Malaysia Sdn Bhd is seeking a Solution / Lead Architect to be the design authority for the Centre of Excellence, moving from configuring TP tools to building custom software from scratch. The Architect ensures every solution meets TP security and engineering standards and can be hosted in a TP environment for production.

Key duties include owning reference architectures for RPA, AI, Power Platform and custom apps; acting as the design gate; embedding security-by-design; defining

Qualifications

• Degree in Computer Science, Software Engineering or a related field (or equivalent experience).
• 8+ years in software engineering, including 3+ years in a solution / technical architect role.
• Proven track record taking custom applications through enterprise security and compliance gates into production.

Responsibilities

• Own reference architectures, design patterns and solution blueprints for RPA, AI, Power Platform and custom-built applications.
• Act as the design gate: chair design reviews and approve solution designs before any build begins.
• Embed security-by-design into every solution; ensure designs meet TP's security standard and clear gates (TPSC, GCC, app scanning).
• Define data flows, integrations, APIs and hosting architecture, and secure necessary database and network access approvals.
• Establish CI/CD and source-control standards (TP GitHub) with DevOps / CI-CD Engineer.
• Mentor pod tech leads and engineers, raising the team's engineering maturity from configuration to production-grade development.
• Produce architecture documentation, ADRs and standards to retain knowledge and enable repeatable processes.

Skills

Architecture & design leadership

Security & compliance fluency

Stakeholder management

Mentoring

Cloud architecture

CI/CD practices

Containerisation

Infrastructure as Code

Security-by-design

Education

Bachelor's degree in Computer Science / Software Engineering or related field

Job description

Teleperformance Malaysia Sdn Bhd is seeking a Solution / Lead Architect to be the design authority for the Centre of Excellence, moving from configuring TP tools to building custom software from scratch. The Architect ensures every solution meets TP security and engineering standards and can be hosted in a TP environment for production.

Key duties include owning reference architectures for RPA, AI, Power Platform and custom apps; acting as the design gate; embedding security-by-design; defining