Lead, Facility Operations, JHB

Sourceo Pte Ltd; Johor Bahru; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Above market compensation

Health and welfare benefits

Retirement plan

Paid leave and training

Job summary

Vantage Data Centers seeks a skilled Facility Shift Manager in Malaysia to lead a team of electrical and mechanical engineers, maintaining critical data center infrastructure and uptime. This role is site-based and focuses on safe, reliable operations and rapid incident response.

You will coordinate maintenance activities, develop SOPs, and drive continuous improvement while ensuring regulatory and customer requirements are met. A seasoned professional with strong leadership is essential.

Qualifications

• Minimum 8–10 years hands-on experience with maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities

Responsibilities

• Coordinate work on shift and between shifts to ensure seamless operations
• Primary escalation point for on-shift CFEs
• Assign tasks to on-shift CFEs and monitor progress
• Drive high-level tasks and projects to completion
• Support creation/review of MOPs/SOPs/EOPs for critical work
• Perform duties with minimal supervision and in teams
• Manage multiple projects and vendor activities
• Respond to safety and emergency situations and maintain safety
• Maintain logs, shift handover reports, and documentation
• Drive continuous improvement for reliability and efficiency
• Support change management, commissioning and integration of new infra
• Mentor junior engineers and shift technicians
• Ensure compliance with EH&S and sustainability requirements

Skills

Facilities management

Electrical systems

Leadership

Shift coordination

Safety compliance

Vendor management

Tools

Building Management Systems

MOP/SOP/EOP docs

MS Office

Job description

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

We are looking for a Facility Shift Manager, Malaysia who knows what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry. This role will work at one of our data center campuses; this is not a remote role.

The successful candidate for this role will lead and work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers.

If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems. If you know the importance of getting it right the first time and not disrupting mission critical data centers. If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on!

Essential Job Functions

• Coordination of work efforts/task to ensure seamless operations on shift and between all shifts

• Primary escalation point for on shift CFE’s

• Assign tasking to on shift CFE’s

• Responsible for driving high level task/projects to completion

• Support, creation, and review of MOP/SOP/EOP’s for critical work effort evolutions

• Work under limited supervision, both independently and within a team environment

• Manage multiple one-time and/or ongoing projects

• Respond to safety and emergency situations and maintain a safe and secure work environment

• Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment

• Frequent contact with employees at all levels of the organization; frequent external contact with vendors

• Perform additional duties as assigned by management

Duties

• Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, ETC)

• Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime

• Coordinate, and oversee all maintenance vendors to ensure personnel safety, protect the Facility’s critical equipment, and maintain power to the critical load

• Create required MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance to them

• Ensure strict adherence to safety procedures, including PTW (Permit to Work), LOTO (Lock Out Tag Out), and risk assessment prior to all maintenance activities

• 1st level support incident management, including real-time troubleshooting, escalation, root cause analysis (RCA), and post-incident reporting

• Ensure all critical alarms and system alerts are properly investigated, documented, and closed within defined SLA

• Support capacity management planning for electrical and mechanical infrastructure to ensure scalability and future demand readiness

• Participate in customer and internal audits, ensuring full compliance with operational standards, procedures, and regulatory requirements

• Review and validate vendor work quality, ensuring compliance with SOP/MOP and site operational standards

• Maintain accurate and up-to-date operational logs, shift handover reports, and technical documentation

• Drive continuous improvement initiatives to enhance system reliability, operational efficiency, and reduce downtime risk

• Ensure proper execution of change management processes, including impact assessment and back-out planning for all critical works

• Support commissioning and integration of new infrastructure, ensuring alignment with design specifications and operational readiness

• Provide technical guidance and mentorship to junior engineers and shift technicians to improve team competency

• Ensure compliance with environmental, health, and data center sustainability requirements (energy efficiency, PUE awareness, etc.)

Job Requirements

• Minimum 8 years, 10+ years preferred, of “hands on” experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities to include; emergency generators (Generators, Fuel Delivery systems and Parallel Switchgear), electrical distribution (MV/LV switchgear and associated controls), critical and essential PDUs, UPS, switchgear, HVAC, air handling units, computer grade cooling systems, and building monitoring/control systems

• Demonstrate knowledge in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems, HVAC systems and building management/automation equipment

• Ability to read commercial building blueprints and understand electrical single lines and schematics

• Knowledge of commonly-used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centers

• Technical Writing skills and experience; as well as creating, coordinating, updating and/or modifying MOPs/SOPs/EOP’s for critical facilities equipment, to include supporting new systems and researching technical requirements

• Work experience in the electrical or mechanical field is highly desired. Strong emphasis on technical skills/training, with intent to obtain license within a reasonable time

• May be required to complete formal training in an area of specialty, such as UPS maintenance

• Candidates must possess reliable transportation for reporting to work for shifts, or emergencies

• Travel is expected to be less than 5%, occasionally for training purposes

• Potential employees must complete a background check successfully

• Required to work on 2 rotating shifts - 12 hours (8am-8pm & 8pm-8am)

Benefits

• Our hard and efficient work is rewarded with an above market total compensation package.
• We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
• Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.