Lead Engineer - Generator & Electrical Systems Product Service Engineering

AL7579 GE Power Solutions (Malaysia) Sdn. Bhd.; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

GE Vernova seeks a technically proficient engineer to lead major projects in Gas Power Engineering. You will act as an expert in services, partnering with customers and industry leaders, handling complex assignments with long-term impact.

The role requires cross-functional collaboration and travel for reviews and outage support. You will contribute to the global team, author technical communications, and drive solutions across manufacturing, sourcing, and design engineering.

Qualifications

• Bachelor's degree in engineering or equivalent experience, preferably Mechanical or Electrical Engineering.
• Minimum 3 years of experience in an engineering or field services capacity.
• Experience with Synchronous Generators and mechanical accessories systems.

Responsibilities

• Provide technical support for new unit installation/startup and outage work scopes with engineering response support.
• Lead root cause investigations for issues with fleet impact from initial investigation through corrective actions.
• Assure all component designs meet customer requirements.
• Coordinate with manufacturing, sourcing, services operations, quality, and design engineering to fulfill customer needs.
• Communicate progress to all levels of the organization based on criticality.
• Travel to customer locations to support technical reviews, outages, and sales/proposal activities.
• Author knowledge articles and communications, including TILs and bulletins.
• Engage in global product service meetings to grow expertise and support the global team.

Skills

English proficiency

Travel willingness

Education

Bachelor's degree in engineering

Tools

Synchronous Generators

Job description

Job Description Summary

You will lead projects and initiatives with broad scope and high impact to Gas Power Engineering. You will also serve as a recognized expert in the services field, both internally and externally, partnering with customers and industry leaders. In this role you will be responsible for major and complex assignments with long-term business implications, manage complex issues within functional area(s) of expertise, and contribute to the overall business strategy, for customer success.

Roles and Responsibilities

• Provide technical support for new unit installation / startup and other outage work scopes providing engineering response support for critical issues, timely and efficiently.
• Lead root cause investigations for issues with significant fleet impact from initial investigation through the corrective and preventive action phase.
• Assure all component designs meet requirements for customers.
• Support and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, quality, and design engineering to fulfill customer needs.
• Communicate progress across all levels of the organization depending on the criticality.
• Travel to customer locations to 1) Support customer technical review meetings and present recommendations to champion GE's commitment to technical solutions 2) Support unplanned/forced outages to meet availability goals 3) Provide commercial teams with technical support for sales and services proposal activities;
• Author knowledge articles as well as customer communications, including TILs (Technical Information Letter), PSSB (Product Service Safety Bulletin), PSIB (Product Service Information Bulletin), and Safety communications;
• Actively engage in and contribute to global product service meetings to grow personal expertise in addition to helping further the overall global team’s expertise.

Required Qualifications

• Bachelor's degree in engineering or equivalent experience, preferably Mechanical or Electrical Engineering;
• Minimum 3 years of experience in an engineering or field services capacity;
• Experience of Synchronous Generators and its mechanical accessories systems;
• Good written and verbal communication skills in English;
• Ability and willingness to travel domestically and internationally on short notice;
• Ability and willingness to work off-hours and weekends to support emergency issue resolution.

Desired Characteristics

• Prior experience in a customer support/facing role; anticipates customer needs and ensures that they are met;
• Effective problem identification and solution skills;
• Proven analytical and organizational ability;
• Self-starter with initiative and interpersonal skills and ability to work well with teams and communicate requests and requirements clearly; Able to interface effectively with all levels of an organization.

Additional Information

Relocation Assistance Provided: No

Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, "GE," in our name as an enduring and hard-earned badge of quality and ingenuity. "Ver" / "verde" signal Earth's verdant and lush ecosystems. "Nova," from the Latin "novus," nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World. www.gevernova.com