Lead Engineer

StarHub; Petaling Jaya; On-site; MYR 72,000 - 120,000; Full time

Job summary

StarHub is seeking a technically skilled integration specialist to support the end-to-end operation of FRCS platforms across Legal, Fraud, Compliance, Audit, and related systems. You will design, build, and maintain integrations, manage APIs and middleware, and ensure secure data workflows.

You will collaborate with Legal, Fraud, Compliance, Risk and Audit teams to validate data accuracy, monitor interface health, and drive automation opportunities.

Qualifications

• 3–7 years of experience in technical systems support or integration roles.
• Experience supporting specialised applications (Legal, Fraud, GRC, Compliance, Audit).
• Hands-on integration experience using APIs, middleware, and automation tools.

Responsibilities

• Design, build, and maintain integrations for function-specific platforms (Legal systems, Fraud monitoring tools, GRC solutions, compliance applications, etc.).
• Manage APIs, middleware workflows, and data transformations to support business needs
• Monitor interface health, troubleshoot incidents, and ensure timely issue resolution
• Maintain technical documentation, SOPs, and integration inventories for assigned platforms
• Support upgrades, patches, release cycles, and regression testing
• Ensure adherence to data governance, security, and regulatory compliance (e.g., audit controls, legal requirements, risk mandates)
• Collaborate with Legal, Fraud, Compliance, Risk, and Audit teams to validate data accuracy and system behaviour
• Identify automation and optimisation opportunities within specialised functions
• Participate in CAB reviews, incident reports, and post-implementation validations
• Coordinate with Infrastructure, IAM, and Security teams to ensure system stability and access integrity

Skills

APIs integration

Middleware workflows

Automation tools

Data structures

Troubleshooting

System interdependencies

Technical support

GRC knowledge

Job description

Provide specialised technical expertise to support the integration, operation, and optimisation of FRCS platforms across domains such as Legal, Fraud, Compliance, Audit, and other function-specific systems, ensuring secure, accurate, and efficient end-to-end processes.

Key responsibilities

• Design, build, and maintain integrations for function-specific platforms (Legal systems, Fraud monitoring tools, GRC solutions, compliance applications, etc.)
• Manage APIs, middleware workflows, and data transformations to support business needs
• Monitor interface health, troubleshoot incidents, and ensure timely issue resolution
• Maintain technical documentation, SOPs, and integration inventories for assigned platforms
• Support upgrades, patches, release cycles, and regression testing
• Ensure adherence to data governance, security, and regulatory compliance (e.g., audit controls, legal requirements, risk mandates)
• Collaborate with Legal, Fraud, Compliance, Risk, and Audit teams to validate data accuracy and system behaviour
• Identify automation and optimisation opportunities within specialised functions
• Participate in CAB reviews, incident reports, and post-implementation validations
• Coordinate with Infrastructure, IAM, and Security teams to ensure system stability and access integrity

About you

• 3-7 years of experience in technical systems support or integration roles
• Experience supporting specialised applications (Legal, Fraud, GRC, Compliance, Audit)
• Hands-on integration experience using APIs, middleware, and automation tools
• Strong understanding of data structures, workflow logic, and system interdependencies
• Proven ability to troubleshoot complex issues and deliver stable technical solutions