LEAD AUDITOR - RESPONSIBLE BUSINESS SOLUTIONS (RBS)

SGS; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

SGS is the world’s leading inspection, testing and certification company, with a vast global network. We seek a lead auditor to drive RBS audits (RBA/SMETA/WRAP) and guide audit decisions, ensuring timely reporting and compliance with procedures.

You will engage clients professionally, support sales with technical input, and advance CPD while upholding integrity and safety standards. Ideal candidates hold APSCA CSCA/ACSA qualifications, a relevant diploma/degree, and strong English/Bahasa

Qualifications

• APSCA CSCA/ACSA qualifications for leading/social audits.
• Diploma/Degree or equivalent in related field.
• Experience in social compliance audits is advantageous.
• Strong negotiation skills for audit findings with auditee management.
• Excellent interpersonal and communication abilities.
• Ability to work autonomously with good workload planning.
• Proficiency in English and Bahasa Malaysia (spoken and written).
• Solid IT skills including MS Office and remote-audit tools.
• Tenacious with follow-up and problem solving.
• Demonstrates personal integrity and trustworthiness.

Responsibilities

• Lead and/or support lead auditor on RBS audit schemes (e.g. RBA, SMETA, WRAP).
• Make decisions concerning the audit process.
• Ensure audits delivered per procedures and client SOPs.
• Meet turnaround times for reports and deliverables.
• Respond to client technical enquiries.
• Present a professional image to clients and auditees.
• Promote SGS services at seminars and through presentations.
• Provide technical input to back office and sales teams.
• Review audit reports from other auditors.
• Develop networks with NGOs and industry bodies; stay updated on standards.
• Maintain compliance with Integrity & Conduct policies.
• Support investigations related to quality or integrity as required.
• Adopt safe working practices per company policies.
• Witness other auditors for auditing competence; CPD development.
• Provide commercial referrals to Sales/Marketing; assist budget achievement.
• Perform any other responsibilities as assigned by manager.

Skills

Audit experience

Negotiation skills

Interpersonal skills

English & Bahasa Malaysia

IT skills

Initiative & planning

Integrity & trust

Tenacity

Communication skills

Education

APSCA CSCA/ACSA

Diploma/Degree or equivalent

Audit experience in social compliance

Tools

Microsoft Office

Remote audit tools

ICT tools

Job description

SGS is the world’s leading inspection, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over 2,700 offices and laboratories around the world.

We are a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things, and we will be 100% committed to helping you reach your full potential.

Job Description

• Lead and/or support lead auditor on RBS audit schemes (e.g. RBA, SMETA, WRAP, etc)
• Making relevant decisions concerning the audit process
• Ensure effective delivery of audits in line with RBS Global Procedures and any Scheme requirements or client SOPs
• Meet agreed turnaround times for reporting and other deliverables
• Respond to client enquiries on technical matters
• Present a professional image in all dealings with clients and auditees
• Promote the SGS approach and services at seminars and through presentations and articles
• Provide technical input to back office and sales teams as required
• Technical review of reports from other auditors
• Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field; establish and maintain a network of stakeholders including NGOs, industry bodies and related contacts; attend public and client-led conferences; read news related to their topic of interest
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality Policy and encourage others do so
• Cooperate fully with any investigations in relation to Quality issues or Integrity where required
• At all times, adopt a safe behaviour by exercising due regard for their own health and safety and that of colleagues and clients, in line with the Company’s policies and procedures
• Witness other auditors for effectiveness of auditing to ensure that competence is maintained
• Maintain and develop own skills and knowledge both technologically and in the field of management system and standards as part of continuous professional development (CPD) where appropriate
• To provide commercial referrals to Sales and Marketing department and assist in the company business budget achievement
• Perform any other responsibilities as assigned by his / her manager

Qualifications

• APSCA CSCA / ACSA qualifications to lead / support social audits
• Diploma/Degree or equivalent in related field
• Added advantage with experience in conducting audit (social compliance related) for external parties
• Proven negotiation skills to be able to negotiate technical issues when dealing with the auditee organization management in relation to audit / assessment findings
• Excellent interpersonal and communication skills
• Ability to work under own initiative and in planning and prioritizing workloads under minimum supervisions
• Strong command of English and Bahasa Malaysia (both spoken and written)
• Good IT skills (eg. Microsoft Office applications, ICT tools for remote audit, etc)
• Tenacious with follow up
• Demonstrate personal integrity and trustworthiness

Additional Information

• Willing to travel within short notice