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PERSOL Workforce Solutions Malaysia Sdn. Bhd. is hiring for a remote bilingual support role focused on real-time English ⇄ Chinese language assistance for international clients.
The position requires overnight night shifts with 100% work-from-home arrangement and a 7-week paid training program. Fresh graduates are welcome. The role emphasizes accuracy, professionalism, and quick thinking, with competitive pay, allowances, and benefits, including EPF/SOCSO/EIS and monthly internet allowance,
Join a global support team and facilitate real-time communication for international clients. Enjoy competitive pay, paid training, and a long-term remote career path.
Please note: This position requires a long-term commitment to overnight working hours.
We are seeking dependable individuals who can adapt to a permanent night shift environment and confidently manage conversations that may require accuracy, professionalism, and quick thinking.
Successful candidates will participate in a 7-week paid training program designed to prepare you for real-time language support services.
Professional interpretation fundamentals
Communication and active listening techniques
Industry terminology and practical scenarios
Managing urgent and sensitive discussions
System navigation and live simulation exercises
100% Working From Home
5 working days per week
2 rotational rest days
Minimum 8-hour shifts per day
7:00 PM – 4:00 AM
8:00 PM – 5:00 AM
9:00 PM – 6:00 AM
10:00 PM – 7:00 AM
11:00 PM – 8:00 AM
12:00 AM – 9:00 AM
1:00 AM – 10:00 AM
2:00 AM – 11:00 AM
Deliver real-time English ⇌ Chinese language support over the phone
Facilitate smooth communication between parties from diverse industries
Ensure messages are conveyed accurately and impartially
Handle urgent and confidential situations with professionalism
Maintain high standards of quality, accuracy, and customer service
Fresh graduates are encouraged to apply
Strong proficiency in both English and Chinese
Comfortable supporting China markets
Willing to work on a permanent night shift schedule
Excellent listening, communication, and multitasking abilities
Reliable, professional, and able to remain composed under pressure