KYC Product Manager

Gate; Malaysia; Remote; MYR 180,000 - 240,000; Full time

Job summary

Gate is one of the world’s oldest and most trusted cryptocurrency exchanges, serving over 60 million users worldwide. This role leads verification products across identity, liveness, and address checks, shaping the rules and speeds across markets to enable compliant growth.

You will work with Compliance, Risk, Engineering and Operations to design, implement and scale a robust verification flow for new jurisdictions and customer segments.

Qualifications

• End-to-end KYC/AML product ownership in production.
• Translate regulatory text into product rules without legal translation.
• Design risk and fraud decisioning within live user flow.
• Coordinate across compliance, risk, engineering, and operations.

Responsibilities

• Own verification journey end-to-end from submission to approved account.
• Turn jurisdiction rules into concrete product requirements.
• Incorporate risk and fraud judgement into the flow on-device.
• Set priorities by pass rate, review time, and manual-review rate.
• Align compliance, risk, engineering and operations on a single roadmap.

Skills

KYC ownership

AML product

Regulatory text

Fraud decisioning

Job description

Regulation reader. Fraud designer. Conversion-minded. Owns the date.

About Gate

Founded in 2013, Gate is one of the world's earliest and most trusted cryptocurrency exchanges, serving over 60 million users globally. Ranked among the top three exchanges worldwide, Gate supports spot, futures, and margin trading alongside wealth management products across 4,600+ cryptocurrencies. With thousands of employees across key global markets - most working fully remotely - Gate is building the financial infrastructure of the next era of the internet. We hire people who move fast, think independently, and want real ownership of their work.

Why this role

Verification is the first thing every Gate user meets and the line between the platform and the people who should never be on it. You'll own that product end-to-end - who gets through, how fast, and on what evidence - across markets whose rules contradict each other. Done well, it opens jurisdictions Gate cannot serve today without loosening a single control. In 12 to 24 months you'll have shipped a verification product at real scale, and you'll be one of the few people who can argue it from the regulatory side and the conversion side at once.

What you'll do

• Own the verification journey end-to-end, from first submission to approved account, across identity, liveness and address checks
• Turn the rules of each jurisdiction into product requirements engineering can build, and deliver the verification capability new markets need to open
• Design risk and fraud judgement into the flow itself, so decisions happen where the user is, not after
• Set priorities against pass rate, review time and manual-review rate, and defend the trade-offs between them
• Hold compliance, risk, engineering and operations to one roadmap, and own the dates on it

What you'll bring

• Has owned KYC or AML product end-to-end in production at a crypto exchange or a cross-border fintech, through launch and the iterations after it
• Reads regulatory text and turns it into product rules without waiting for legal to translate it first
• Has designed risk and fraud decisioning into a live user flow and tuned it against pass rate and review cost, rather than reviewing it from the outside
• Drives compliance, risk, engineering and operations to a single decision and a date when they disagree

Bonus

• Has launched verification in several jurisdictions whose requirements contradicted each other
• Has put machine learning into a live identity or fraud decision and knows where it stopped earning its cost