KYC Operations Senior Analyst

Citigroup Inc.; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

Citigroup Inc. in Kuala Lumpur is seeking an intermediate KYC Operations Analyst 2 to support AML monitoring, governance, oversight and regulatory reporting. The role emphasizes developing and managing Citi's internal KYC program in coordination with Compliance and Control teams.

Responsibilities include profile reviews, documentation updates, and proactive client follow-ups to ensure timely data. Strong focus on risk assessment and adherence to laws and Citi standards is required.

Qualifications

• 0-2 years of relevant experience in banking operations or AML/office processes.
• Experience in client profile reviews and regulatory compliance preferred.

Responsibilities

• Conduct client profile reviews for customer accounts.
• Review information to ensure compliance with local regulation and Citi standards.
• Update KYC forms and client profiles per policy requirements.
• Follow up with clients to obtain information before due dates.
• Monitor KYC records, manage Appendix approvals, and track expiring records.
• Assess risk and escalate or report control issues with transparency.

Skills

Business Acumen

Credible Challenge

Laws and Regulations

Management Reporting

Policy and Procedure

Program Management

Referral and Escalation

Risk Controls and Monitors

Risk Identification and Assessment

Risk Remediation

Education

Bachelor's degree

Job description

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in banking operations, preferably in the client account opening and pre-requirements process

Education:

• Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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