KYC Operations AVP — Onboarding & AML Oversight

Citibank (Switzerland) AG; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Citibank (Switzerland) AG seeks a KYC Operations Manager to lead a team responsible for AML monitoring, governance, and regulatory reporting in coordination with Compliance and Control. The role emphasizes delivering a robust internal KYC program and maintaining strict control standards.

You will drive program management for BAU/Refresh processes, oversee onboarding, provide MIS reporting to senior management, and mentor staff while ensuring timely delivery of targets and adherence to Citi

Qualifications

• 5-8 years of experience in KYC/AML or related operations.
• Bachelor's degree or equivalent experience required.
• Strong knowledge of laws and regulations and risk management.

Responsibilities

• Lead KYC operations and ensure compliance with Citi policies.
• Oversee onboarding and client refresh processes with timely MIS reporting.
• Provide program management and SME guidance to senior stakeholders.
• Maintain book of work for system releases and enhancements.
• Monitor daily account refresh activity to meet regulatory/document requirements.
• Manage and develop team, ensuring service levels are met.

Skills

Business Acumen

Credible Challenge

Laws and Regulations

Management Reporting

Policy and Procedure

Program Management

Referral and Escalation

Risk Controls and Monitors

Risk Identification and Assessment

Risk Remediation

Education

Bachelor's degree/University degree or equivalent experience

Job description

Citibank (Switzerland) AG seeks a KYC Operations Manager to lead a team responsible for AML monitoring, governance, and regulatory reporting in coordination with Compliance and Control. The role emphasizes delivering a robust internal KYC program and maintaining strict control standards.

You will drive program management for BAU/Refresh processes, oversee onboarding, provide MIS reporting to senior management, and mentor staff while ensuring timely delivery of targets and adherence to Citi