KYC Due Diligence Analyst

Citigroup; Ampang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Citi in Kuala Lumpur is seeking a KYC Due Diligence Analyst to perform AML/KYC reviews and investigations on high-risk clients, coordinating with the GEDD unit. The role emphasizes analytical research, accurate documentation, and timely escalation of risks in a global banking environment.

Ideal candidates have strong English communication, Mandarin is a plus, and a bachelor’s degree with ACAMS preferred. Competitive training and career growth are highlighted in Citi’s global program.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and analytical abilities.
• Bachelor's degree or equivalent; ACAMS preferred.

Responsibilities

• Conduct investigations and research on Citi's high-risk FCB & PI clients using internal and external systems.
• Perform Cross Sector reviews across Citi business lines.
• Document review/investigation findings and upload to Citi's KYC platform with supporting docs.
• Summarize and analyze findings in clear, concise reporting.
• Escalate risks to senior management and recommend next steps (further investigation or relationship termination).
• Assist AML teams by analyzing root causes and business impact; work with REM/AMLPA/PTR to ensure compliance.
• Support internal audits and CAP processes; uphold Citi's policies and regulatory requirements.

Skills

Excellent verbal and written沟通?

Education

Bachelor's degree or equivalent

ACAMS qualification preferred

Tools

MS Office

Job description

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.

The KYC Due Diligence Analyst is responsible for performing KYC and risk reviews in coordination with the broader GEDD unit. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective due diligence and investigations on high risk clients that may be a potential risk to Citi such as:

• Foreign Correspondent Banking (FCB) relationships
• Payment Intermediary (PI) clients such as Money Services Businesses ("MSBs")
• Mobile Network Operators ("MNOs"), when they are involved in mobile money schemes
• eMoney and eWallet providers
• Prepaid sellers and providers
• Payment Service Providers ("PSPs")
• Third Party Payment Processors ("TPPPs") including FX Providers/Brokers

We're currently looking for a high caliber professional to join our team as Officer, AML/KYC Due Diligence Analyst based in Kuala Lumpur, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more.
• Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you're expected to:

• Conduct investigations and research on Citi's high risk FCB & PI clients using various internal and external systems and databases
• Conduct Cross Sector reviews among multiple Citi business lines
• Document the review/investigation findings and upload case files with the required supporting documentation to Citi's KYC platform
• Summarize & analyze in writing, clear and concise findings of the investigation
• Escalate potential risks/red flags to senior management and provide recommendations on the next course of action (i.e. further investigation, relationship termination etc.)
• Assist various AML teams with managing risks by analyzing the root cause of issues and impact to business
• Work closely with Citi's Risk Evaluation Management (REM), AML Program Assessment (AMLPA) & Periodic Transaction Review (PTR) teams to ensure compliance with applicable laws, rules and regulations, adhering to Policy, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Assist Citi's global AML unit with respect to internal audit & regulatory findings, including assisting on Corrective Action Plans (CAPs)
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

As a successful candidate, you'd ideally have the following skills and exposure:

• Knowledge of AML regulations/ACAMS qualification preferred
• Proficient in MS Office
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Demonstrated analytical and organizational skills
• Bachelor's/University degree or equivalent experience
• Language Expertise: Excellent oral and written communication skills in English. Proficiency in Mandarin is added advantage.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job type: Full time