KYC Client Onboarding Specialist(Night shift)

OSL Group (Stock Code: 863 HK); Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Job summary

OSL Group in Kuala Lumpur is seeking a KYC onboarding specialist for a fixed night shift. You will manage onboarding for retail clients and ensure regulatory KYC compliance across client segments.

Responsibilities include fast, thorough KYC for retail traders, identity verification, PEP/sanctions screening, and ongoing due diligence (EDD and CDD) with high-volume processing targets.

Qualifications

• 3+ years of retail KYC experience in crypto exchanges, fintech, or trading platforms.
• Strong knowledge of AML/CTF regulations (HKMA, HK SFC, FCA Consumer Duty).
• Experience with digital onboarding tools such as Sumsub or Jumio.
• Fluency in Mandarin or Cantonese and English (spoken and written).

Responsibilities

• Perform fast but thorough KYC for retail traders.
• Verify identities (passport, driver's license, biometrics).
• Screen for PEPs and sanctions using World-Check.
• Process 100+ onboarding cases weekly with high accuracy.
• Execute Enhanced Due Diligence (EDD) to verify Source of Funds (SoF) and Source of Wealth (SoW).
• Conduct ongoing Customer Due Diligence (CDD) with risk-based periodic reviews and sanctions/PEP/adverse media checks.

Skills

KYC Experience

AML/CTF Knowledge

Mandarin/Cantonese

English Fluency

Tools

Sumsub

Jumio

World-Check

Job description

As the digital asset industry continues to evolve, so does OSL. With our growth and expansion, we are seeking a KYC onboarding specialist to join our team for a fixed night shift basis. This role is essential for managing our client onboarding processes and ensuring compliance with KYC regulatory requirements. Your expertise will help us navigate the complexities of onboarding individual, corporate, and institutional clients while maintaining our commitment to excellence.

Responsibilities

Retail Client Vetting (KYC Only)

• Conduct lightning-fast but thorough KYC for retail traders by:
• Verifying individual identities (passports, biometric checks, liveness tests)
• Screening for PEPs/sanctions using Worldcheck

High-Volume Retail KYC Mastery

• Process 100+ individual onboarding cases weekly with 99% accuracy, including:
• ID verification (passport, driver’s license, biometric checks)
• Proof of address (utility bills, bank statements)
• Responsible for executing Enhanced Due Diligence (EDD) by investigating, analyzing, and verifying clients' Source of Funds (SoF) and Source of Wealth (SoW)
• Responsible for executing ongoing Customer Due Diligence (CDD) by performing risk-based periodic reviews, investigating ad-hoc trigger events, and managing continuous sanctions, PEP, and adverse media screening to maintain accurate, up-to-date client risk profiles throughout the account lifecycle.

Requirements

• 3+ years of retail KYC experience in crypto exchanges, fintech, or trading platforms (institutional experience is a bonus but not required)
• Strong grasp of retail-focused regulations: AML/CTF (e.g., HKMA, HK SFC, FCA Consumer Duty)
• Hands-on with digital onboarding tools: Video KYC (e.g., Sumsub, Jumio)
• Professional fluency in Mandarin/Cantonese and English (verbal + written) – You’ll directly handle Chinese-speaking clients and regulators

P/S: Only shortlisted candidate will be contacted due to overwhelming applicants.

Vision & Mission

• OSL is the first SFC-licensed digital asset platform in Hong Kong and a PayFi innovator. Through stablecoin payments, cross-border settlement and global licensing, we are building the next-generation payments network. Stablecoins have become everyday money across emerging markets and are widely viewed as blockchain’s "killer app," with industry focus shifting from token issuance to real-world consumer and enterprise payment adoption. The strongest growth lies in cross-border B2B payments, where providers embedding stablecoins into corporate settlement flows can capture significant volume and float. Long-term defensibility comes from regulatory licences, banking partners and cross-border corridors
• OSL holds or has acquired licences in Hong Kong, Japan, Australia, Bermuda and Indonesia, and is expanding into Europe, Brazil, Southeast Asia and Africa through acquisitions and licence applications. With OSL Pay and StableX, we embed stablecoin settlement into bank accounts and card networks, support 150+ digital assets, and provide 24/7 fiat-stablecoin conversion. As a regulated pioneer with a startup mindset, we believe the future of payments will be driven by real adoption and scalable deployment, not technology narratives. We welcome builders who are passionate about crypto and payments to join us in shaping compliant, global payment infrastructure