Key Account Manager

Agensi Pekerjaan Executive Recruiters; Shah Alam; On-site; MYR 90,000 - 150,000; Full time

Job summary

Agensi Pekerjaan Executive Recruiters in Shah Alam, Malaysia, is seeking a Key Account Manager to support strategic planning and growth of key accounts across the region. You will foster trade relationships and align plans with company objectives to drive profitability.

The role requires strong English communication, a minimum of 5 years in relevant roles (3+ in Key Account Management), and experience in FMCG is advantageous.

Qualifications

• Bachelor’s Degree in Business, Marketing, or related field.
• 5+ years in roles with at least 3 years in Key Account Management.
• Fluent English communication.

Responsibilities

• Apply a Strategic Key Account Management approach in managing customer relationships.
• Negotiate national contracts aligned with policies and client objectives.
• Oversee implementation of agreements and monitor related investments.
• Maintain relationships with key decision-makers within customer organizations.
• Manage the Profit and Loss for assigned accounts.
• Develop and nurture relationships with buyers.
• Coordinate execution of agreements and promotional activities with the sales team.
• Develop tailored business plans for each assigned key customer.
• Create monthly promotion plans and review performance including sales and trends.

Skills

English proficiency

Verbal & written communication

Education

Bachelor's Degree in Business/Marketing

Job description

Key Account Manager

Shah Alam, Malaysia | Posted on 05/13/2025

To support themanagement and growth of the Key Account business in Malaysia by implementingStrategic Customer Planning and fostering strong trade relationships to achievethe company’s objectives.

Responsibilities

• Apply a “Strategic KeyAccount Management” approach in managing customer relationships.
• Negotiate nationalcontracts aligned with both the company’s commercial policies and clientobjectives.
• Oversee theimplementation of agreements and monitor related investments.
• Maintain strongrelationships with key decision-makers within customer organizations.
• Manage the Profit andLoss (P&L) for assigned accounts.
• Develop and nurturerelationships with buyers.
• Coordinate theexecution of agreements and promotional activities with the sales team.
• Develop tailoredbusiness plans for each assigned key customer.
• Create monthlypromotion plans and review customer performance on a monthly and yearlybasis, including cumulative sales, market and category trends, promotiondesign, measurement tools, and evaluation of promotional effectiveness.
• Possess a deepunderstanding of key account retail sales strategies and operationalframeworks to formulate account strategies, set goals and budgetconstraints, and identify opportunities for business collaboration.

Requirements

• Bachelor’s Degree inBusiness, Marketing, or a related field.
• At least 5 years ofrelevant experience, including a minimum of 3 years in Key AccountManagement.
• Proficient in bothverbal and written communication in English.
• Experience in the FMCGindustry is an added advantage.