Junior Sales Representative - BDC Kuching IA

Bank Islam; Kuching; On-site; MYR 20,000 - 32,000; Full time

Job summary

Bank Islam is seeking a Junior Sales Representative at the BDC Kuching IA to engage customers with the bank's products and services. You will support cross-selling initiatives and contribute to achieving revenue targets within a collaborative team environment.

Responsibilities include handling customer inquiries, updating trading rates, ensuring timely reconciliations, and maintaining proper documentation while protecting confidential information.

Responsibilities

• Transact with customers, products and services designated to the BDC.
• Proactive with a positive and active sales approach to delivering BDC products and services.
• Maintain professionalism and efficiency in handling and resolving customer complaints.
• Collaborate at the BDC with Supervisors to increase sales and meet revenue targets.
• Involved in cross-product sales of Bank products approved for BDC.
• Back Office and Administration: update daily trading rates.
• Ensure reconciliation and submission are completed within timelines.
• Perform housekeeping and protect confidential information.

Job description

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Junior Sales Representative - BDC Kuching IA

Job Description:

• Transact with customers, products and services of the bank that is designated to BDC


• Proactive with a positive and active sales approach to delivering the products and services at the BDC.


• Demonstrate the highest level of professionalism and efficiency in handling and resolving customers’ complaints and issues


• Work as a team at the BDC, with the Supervisor and Acting Supervisor’s guidance to increase sales and achieve revenue target


• Actively involved in the cross-product sales activities of the Bank’s products and services that have been approved for cross selling at the BDC.


• Back Office and Administration (where applicable / required):
  
  
  
  • Update daily trading rates
  
  
  • Ensuring reconciliation and submission carried out by the stipulated timeline
  
  
  • Perform housekeeping and ensure proper management and control of documents. Avoid exposure and exercise caution on all confidential information.