JJunior Sales Representative - BDC KLIA Departure

Bank Islam; Malaysia; Hybrid; MYR 39,000 - 61,000; Full time

Job summary

Bank Islam in Malaysia seeks a customer-focused professional for the BDC role to transact with customers and promote bank products and services. You will contribute to achieving revenue targets through proactive selling while maintaining a high standard of professionalism in all customer interactions.

Join a team where collaboration with Supervisors and the cross-product sales effort is essential to success; you will also handle back-office tasks, including updating trading rates and ensuring

Qualifications

• Experience in customer service and sales is desirable.
• Ability to maintain professionalism in all interactions.
• Ability to work effectively in a team, supporting supervisors.

Responsibilities

• Transact with customers, products and services of the bank that is designated to BDC.
• Proactive with a positive and active sales approach to delivering the products and services at the BDC.
• Demonstrate the highest level of professionalism and efficiency in handling and resolving customers' complaints and issues
• Work as a team at the BDC, with the Supervisor and Acting Supervisor's guidance to increase sales and achieve revenue target
• Actively involved in the cross-product sales activities of the Bank's products and services that have been approved for cross selling at the BDC.
• Back Office and Administration: Update daily trading rates, Ensuring reconciliation and submission carried out by the stipulated timeline, Perform housekeeping and ensure proper management and control of documents. Avoid exposure and exercise caution on all confidential information.

Skills

Customer service

Sales

Teamwork

Professionalism

Cross-selling

Job description

Job Description

1. 1. Transact with customers, products and services of the bank that is designated to BDC
2. 2. Proactive with a positive and active sales approach to delivering the products and services at the BDC.
3. 3. Demonstrate the highest level of professionalism and efficiency in handling and resolving customers' complaints and issues
4. 4. Work as a team at the BDC, with the Supervisor and Acting Supervisor's guidance to increase sales and achieve revenue target
5. 5. Actively involved in the cross-product sales activities of the Bank's products and services that have been approved for cross selling at the BDC.
6. 6. Back Office and Administration (where applicable / required):
   • Update daily trading rates
   • Ensuring reconciliation and submission carried out by the stipulated timeline
   • Perform housekeeping and ensure proper management and control of documents. Avoid exposure and exercise caution on all confidential information.