Junior Pre-Sales Engineer: IT Solutions & Demos

Raddish Technology Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

Raddish Technology Sdn Bhd, a Malaysia-based IT solutions provider, is looking for a proactive individual to support sales and engineering efforts in Kuala Lumpur. You will gather customer requirements, participate in discovery calls, and assist with technical queries while helping design tailored IT solutions.

The role involves researching new technologies, documenting designs, and contributing to RFIs/RFPs.

Qualifications

• Assist in understanding client needs and translating them into workable IT solutions.
• Strong ability to communicate technical concepts to non-technical stakeholders.
• Ability to research new technologies and assess their applicability.

Responsibilities

• Assist in gathering customer requirements during sales meetings.
• Participate in initial discovery calls to understand client pain points.
• Support sales teams in answering basic technical queries from customers.
• Help senior engineers in designing IT solutions tailored to client needs.
• Conduct research on new products and emerging technologies.
• Document solution designs and configurations under guidance.
• Assist in creating technical presentations and product demonstrations.
• Contribute to writing responses for RFIs/RFPs.
• Work with sales teams to develop pricing and solution documentation.
• Maintain a database of technical solutions and case studies.
• Complete vendor training and certifications (CCNA, AWS Cloud Practitioner, etc.).
• Stay up to date on industry trends and competitive technologies.
• Shadow senior engineers during customer meetings to gain hands-on experience.

Skills

Sales support

Technical communication

Research skills

Documentation

Tools

CCNA

AWS Cloud Practitioner

Job description

Raddish Technology Sdn Bhd, a Malaysia-based IT solutions provider, is looking for a proactive individual to support sales and engineering efforts in Kuala Lumpur. You will gather customer requirements, participate in discovery calls, and assist with technical queries while helping design tailored IT solutions.

The role involves researching new technologies, documenting designs, and contributing to RFIs/RFPs.