Johor Bahru Sales & Service Exec — Finance & Insurance

AEON Credit Service (M) Berhad; Johor Bahru; On-site; MYR 33,000 - 47,000; Full time

Job summary

AEON Credit Service (M) Berhad in Johor Bahru seeks a Sales & Service Executive to promote financial and insurance products, assist customers through applications, and deliver service at branches.

You will explain features, process applications, handle inquiries, and contribute to achieving sales targets while ensuring compliance and accurate records. This full-time on-site role requires a diploma and a customer-focused mindset, with weekend or shift hours as needed.

Qualifications

• Demonstrated sales and customer service skills with ability to build rapport and maintain long-term relationships.
• Strong communication and interpersonal skills to explain financial products clearly and handle concerns.
• Basic understanding of consumer financing, credit cards, and insurance products, or willingness to learn quickly.
• Attention to detail and accuracy in processing applications and documentation, with compliance focus.
• Proficiency with computers, mobile apps, and point-of-sale or branch systems.
• Ability to work in a fast-paced retail or branch environment and meet sales targets.
• Minimum education level of a diploma or equivalent; prior experience in retail banking, financing, or insurance is a plus.
• Willingness to work on-site in Johor Baharu, including weekends or shift hours as required by branch operations.

Responsibilities

• Promote AEON Credit’s financial and insurance products to customers.
• Explain product features and benefits, process applications, and handle inquiries.
• Provide service support at branches or service centres and maintain accurate records.
• Contribute to achieving sales targets while ensuring compliance with internal policies.

Skills

Sales

Customer Service

Communication

Product Knowledge

Tech Proficiency

Teamwork

Retail Banking

Education

Diploma or equivalent

Tools

POS systems

Branch systems

Mobile apps

Job description

AEON Credit Service (M) Berhad in Johor Bahru seeks a Sales & Service Executive to promote financial and insurance products, assist customers through applications, and deliver service at branches.

You will explain features, process applications, handle inquiries, and contribute to achieving sales targets while ensuring compliance and accurate records. This full-time on-site role requires a diploma and a customer-focused mindset, with weekend or shift hours as needed.