Japanese Speaker

Tech Solutions and Development Sdn Bhd; Cyberjaya; On-site; MYR 33,000 - 56,000; Full time

Job summary

Tech Solutions and Development Sdn Bhd in Cyberjaya invites applications for a Junior Network Engineer who will support Japanese-speaking customers, assist senior engineers, and help maintain network reliability.

Ideal for early-career IT professionals with networking or IT support background. The role emphasizes learning, collaboration with Tier teams, and developing bilingual technical communication in English and Japanese.

Qualifications

• Bachelor's Degree in Computer Science, Linguistics, or a related field.
• 1–3 years of experience in networking or related IT support - roles such as IT Helpdesk, Service Desk, or Network Support.
• Minimum 6 months experience in Japanese speaking role.
• Near-native Japanese proficiency in both written and spoken communication.
• JLPT N1/N2 is an advantage.
• Good English communication skills, both written and verbal.
• Strong interest in developing a career in IT Networking.
• Curious, motivated, and willing to learn.

Responsibilities

• Assist senior engineers in troubleshooting and resolving network incidents for Japanese-speaking customers.
• Document technical issues and resolutions in English and Japanese.
• Follow client and company security, compliance, and operational procedures.
• Collaborate with Tier 1, Tier 2 and Tier 3 teams and internal stakeholders.
• Continuously learn and adapt to new technologies and customer requirements.

Skills

Japanese speaking

English communication

Networking basics

Education

Bachelor's Degree in Computer Science

Linguistics

Job description

Junior Network Engineer – Japanese Speaking role ideal for early-career IT professionals with a background in networking or IT support who are looking to build their career in the networking field.

Key responsibilities

Assist senior engineers in troubleshooting and resolving network incidents for Japanese-speaking customers.

Document technical issues and resolutions in English and Japanese.

Follow client and company security, compliance, and operational procedures.

Collaborate with Tier 1, Tier 2 and Tier 3 teams and internal stakeholders.

Continuously learn and adapt to new technologies and customer requirements.

About you

Bachelor's Degree in Computer Science, Linguistics, or a related field.

1–3 years of experience in networking or related IT support - roles such as IT Helpdesk, Service Desk, or Network Support.

Minimum 6 months experience in Japanese speaking role.

Near-native Japanese proficiency in both written and spoken communication.

JLPT N1/N2 is an advantage.

Good English communication skills, both written and verbal.

Strong interest in developing a career in IT Networking.

Curious, motivated, and willing to learn.