Italian-Speaking Order Management Specialist

Pall Corporation; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

Pall Corporation in Petaling Jaya, Malaysia is seeking a Customer Service Representative to manage orders and coordinate with sales, distribution, and manufacturing teams. You will support end-to-end order processing while building knowledge of compliance and commercial operations.

The role requires Italian language proficiency and the ability to work Italy hours (2PM-11PM MYT) for a Malaysia-based position.

Qualifications

• Computer literacy and foundational Microsoft Office skills.
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset.
• Language skills (Italian) and ability to work Italy working hours (2PM-11PM MYT(+8)) /Italian public holidays.
• ERP knowledge with SAP preferred.
• Professional diploma/degree, or equivalent years of experience.

Responsibilities

• Manage customer orders from order entry to product delivery to attain customer satisfaction.
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements.
• Gain and apply foundational knowledge of compliance and commercial operations.

Skills

Customer service

Order management

Cross-functional collaboration

Italian language

Microsoft Office

Education

Professional diploma/degree

Equivalent years of experience

Tools

SAP

Job description

Pall Corporation in Petaling Jaya, Malaysia is seeking a Customer Service Representative to manage orders and coordinate with sales, distribution, and manufacturing teams. You will support end-to-end order processing while building knowledge of compliance and commercial operations.

The role requires Italian language proficiency and the ability to work Italy hours (2PM-11PM MYT) for a Malaysia-based position.