IT Technician (Junior & Senior)

Open Systems Matrix Sdn Bhd; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology support company is seeking candidates for an IT support role in Puchong. Successful applicants should possess a Diploma in IT and have strong network security knowledge and hardware skills. Responsibilities include troubleshooting computers and maintaining hardware, with a focus on providing excellent customer support. Candidates should be self-motivated, have good discipline, and be willing to relocate. This role offers a competitive salary range of RM 1,800 to RM 2,500, along with allowances and benefits.

Benefits

Petrol allowances up to RM 300

Company phone

Annual Leave

Medical Claim

Qualifications

• 1 year experience in IT support for Junior position.
• 2 to 3 years experience in IT support for Senior position.
• Possess own motorbike.
• Willing to relocate to stay in Puchong.

Responsibilities

• Maintain and repair hardware.
• Troubleshoot computers, notebooks, and printers.
• Provide full support and solve computer and networking problems.
• Configure and maintain routers, switches, and firewalls.
• Handle customer interactions.

Skills

Interpersonal skills

Problem solving skills

Ability to work independently

Knowledge of network security and firewall

Knowledge of hardware

English proficiency

Bahasa Malaysia proficiency

Education

Diploma in IT or Professional Certificate

Job description

Requirement

• Diploma in IT or Professional Certificate
• Good interpersonal skills, self-motivated, strong problem solving skills
• Able to work independently
• Good discipline and work attitude
• Preferably 1 year experience in IT support for Junior
• Preferably 2 to 3 years experiences in IT support for Senior
• Possess own motorbike
• Willing to relocate to stay in Puchong
• Able to speak English and Bahasa Malaysia would have an added advantage
• Strong knowledge on network security and firewall
• Strong knowledge on hardware

Responsibility

• Maintenance and repairing hardware
• Troubleshoot computers, notebook and printers
• Strong knowledge on hardware
• Provide full support and solving computer and networking problems
• Basic skill in handling customers
• Configure and maintain routers, switches and firewall

Benefits

• Salary range = RM 1,800 to RM 2,500
• Petrol allowances up RM 300
• Company phone
• Annual Leave + Medical Claim

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