IT Strategist

LINACO; Shah Alam; On-site; MYR 36,000 - 48,000; Full time

Job summary

A technology solutions provider in Shah Alam, Malaysia is looking for an IT Support Specialist to manage and monitor network infrastructure and provide troubleshooting support for users. The ideal candidate will possess a Diploma or higher in Computer Science/IT, have at least 3 years of experience in IT support, and demonstrate strong skills in ERP and MS Office. This position demands a resourceful individual able to work independently to meet deadlines and an effective communicator.

Qualifications

• Requires at least three years of working experience in IT support.
• Independent, resourceful, and able to meet tight deadlines.
• Strong interpersonal skills with a proven ability to troubleshoot.

Responsibilities

• Manage and monitor network infrastructure, firewall, virtual machines, and server administration.
• Provide system support and troubleshoot issues reported by users.
• Schedule and provide system training for users.
• Install and configure IT equipment and software applications.

Skills

ERP

IT Software and Hardware skills

MS Office

Education

Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science/Information Technology

Job description

Responsibilities

• Manages and monitor network infrastructure, firewall, virtual machine, server administration, AD, backup and recovery antivirus, including server room cleanliness
• Provide system support and troubleshoot reported issues by users
• Schedule and provide system training for the users
• Ensure timely, efficiency and accuracy of information flows within the company for the system
• Install and configure IT Equipment, Assets and Software Applications
• Monitor and maintaining daily scheduled tasks (e.g. databases backup, software update, etc)
• Maintain records of licensed softwares, domains, etc
• Deal / survey with vendors/suppliers for IT acquisitions

Job Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Computer Science/Information Technology or equivalent
• Required skill(s): ERP, IT Software and Hardware skill & Knowledge, MS Office.
• At least 3 year(s) of working experience in IT support.
• Preferably Junior Executives specializing in IT/Computer – Hardware or equivalent.
• Able to work independently to meet tight deadlines, resourceful and multi-task.
• Good interpersonal skill, analytical and with proven ability in troubleshooting and problem solving.