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Client Sector: Global agriculture and commodity trading client
Location / Work Model: Kuala Lumpur / Petaling Jaya, Malaysia - hybrid model with a few days per week at client office and remaining days remote/work from home, subject to client project needs
Working hours: Mon-Fri, 9am-6pm (Hybrid)
Travel & Work Style
- Hybrid work model based in Kuala Lumpur / Petaling Jaya: expected to work a few days per week from the client office for onboarding, stakeholder sessions, workshops, project alignment, or critical delivery activities; remaining days may be remote/work from home, subject to client policy and project needs.
- Flexibility to support international stakeholders across different time zones, including North and South America.
- Hands-on, delivery-oriented working style with strong documentation discipline, structured communication, and proactive escalation management.
Role Objectives
- Provide disciplined project management across multiple MDM/data initiatives, balancing delivery pace with governance and quality.
- Bridge global MDM standards and local business needs through clear coordination, issue resolution, and stakeholder alignment.
- Maintain end-to-end visibility of project progress, dependencies, risks, decisions, testing readiness, and documentation.
- Support the Solution Manager and technical teams by translating plans, issues, and priorities into actionable delivery tracking and stakeholder communications.
Key Responsibilities
Project Planning & Governance
- Define and maintain project plans, milestones, workstream schedules, dependencies, deliverables, and action logs for MDM/data initiatives.
- Establish reporting cadence, governance forums, RAID management, change control, escalation paths, and stakeholder decision tracking.
- Coordinate several concurrent small-to-medium projects or enhancement workstreams while maintaining delivery priorities and timeline discipline.
Stakeholder & Regional Coordination
- Act as the coordination point across global MDM teams, local IT teams, business stakeholders, and regional teams supporting North and South America.
- Facilitate workshops, regular status meetings, alignment sessions, and working groups with multicultural stakeholders across different time zones.
- Ensure project communications are clear, timeliness, and tailored for operational teams, management stakeholders, and technical delivery teams.
MDM / Data Delivery Support
- Support delivery of master data and data management workstreams, including data quality, data integration, data modeling, data governance, and harmonization initiatives.
- Work with Solution Manager, business analysts, and technical teams to clarify scope, requirements, dependencies, and delivery acceptance criteria.
- Contribute to business analysis activities by helping identify gaps, process inconsistencies, and opportunities for harmonization across systems and regions.
- Proactively identify risks, issues, deviations, and cross-team dependencies that may impact delivery timelines, quality, stakeholder readiness, or project outcomes.
- Assess impact and drive mitigation actions in coordination with the Solution Manager and relevant workstream owners.
- Maintain transparent status updates, including action owners, due dates, decisions required, and escalation items.
Testing, Quality & Operational Readiness
- Coordinate integration testing, user/business validation activities, test scripting, execution tracking, defect follow-up, and test documentation across systems and teams.
- Support readiness reviews, cutover or deployment planning where applicable, and post-implementation follow-up for assigned initiatives.
- Ensure deliverables, project documentation, meeting decisions, test evidence, and knowledge transfer materials are complete and well organized.
Reporting & Performance Tracking
- Prepare executive-ready weekly/monthly status updates, KPI dashboards, milestone views, RAID summaries, and stakeholder communications using Excel, PowerPoint, and relevant tracking tools.
- Track schedule performance, issue resolution, documentation completeness, stakeholder engagement, and overall delivery health.
- Provide clear visibility of completed actions versus planned actions to support accountable delivery management.
Experience & Qualification Requirements
Required Experience
- Minimum Intermediate level: 5-8 years of IT project management, project coordination, or delivery management experience.
- Preferred Senior level: above 8 years of IT project management experience, ideally in data, application, ERP, integration, or global delivery environments.
- At least 3-5 years of experience managing multiple concurrent workstreams, stakeholder reporting, RAID/action tracking, governance forums, and delivery escalations.
- Preferred exposure to MDM or data management initiatives, including data quality, data integration, data modeling, master data harmonization, or enterprise application dependencies.
- Experience working with global and regional stakeholders across different time zones and multicultural teams.
Required Skills
- Strong project management capability covering scope, schedule, resources, dependencies, RAID, change control, action tracking, and stakeholder reporting.
- Working understanding of MDM/data management concepts such as data quality, data integration, data modeling, master data harmonization, data governance, and enterprise application dependencies.
- Ability to coordinate technical and business teams across regions and translate project issues into clear actions and decisions.
- High proficiency in Microsoft Excel, Project & PowerPoint for planning, tracking, status reporting, management updates, and action dashboards.
- Excellent written and spoken English; able to lead meetings, prepare concise status updates, and communicate confidently with international stakeholders.
- Strong analytical thinking, attention to detail, ownership, follow-through, and ability to work independently under tight deadlines.
Preferred / Nice-to-Have Skills
- Prior experience in Master Data Management platforms such as Tibco EBX, SAP MDG, Informatica, or equivalent enterprise MDM solutions.
- Exposure to SAP business processes, ERP landscapes, back-office/front-office applications, or enterprise integration environments.
- Experience using Jira or similar project management / issue-tracking tools.
- Experience with Power BI or similar data visualization and reporting tools.
- Project management certification such as PMP, PRINCE2, Agile/Scrum, or equivalent practical delivery experience.
Monthly KPI Dashboard
- Schedule performance: milestone completion, critical path adherence, and aging of overdue actions.
- Risk and issue management: quality of RAID tracking, mitigation progress, and escalation timeliness.
- Stakeholder management: reporting cadence, meeting effectiveness, and decision turnaround.
- Testing and quality: integration test progress, defect closure, and readiness outcomes.
- Documentation and handover: completeness of project artifacts, decisions, test evidence, and knowledge transfer materials.
- Delivery control: visibility of completed versus planned actions across active MDM/data workstreams.