IT Operations & Support Engineer — Flexible Hours

Internetwork Expert; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic IT services company in Petaling Jaya is looking for a flexible IT support role. As part of this team, you will provide technical assistance and manage requests through JIRA. Ideal candidates are fresh graduates with knowledge in PHP, MySQL, and Javascript, excellent problem-solving skills, and a pleasant disposition. Enjoy flexible work hours, dental and optical subsidies, life and medical insurance, and an engaging work culture that supports both work and play.

Benefits

Flexible Work Hours

Optical & Dental Subsidies

Life & Medical Insurance

Free beverages

Sports & Socials

Qualifications

• Possesses good command of English.
• Must be a logical thinker.
• Highly motivated to excel and pick up emerging technologies.

Responsibilities

• Attend to IT Support Email Ticketing system and Bitrix.
• Provide technical assistance by investigating issues and escalating when required.
• Test, replicate and solve reported issues.
• Enhance and maintain existing web applications.

Skills

Knowledge of PHP

Knowledge of MySQL

Knowledge of Javascript

Analytical skills

Problem solving skills

Interpersonal skills

Ability to work independently

Education

Fresh graduates encouraged to apply

Tools

JIRA

Job description

A dynamic IT services company in Petaling Jaya is looking for a flexible IT support role. As part of this team, you will provide technical assistance and manage requests through JIRA. Ideal candidates are fresh graduates with knowledge in PHP, MySQL, and Javascript, excellent problem-solving skills, and a pleasant disposition. Enjoy flexible work hours, dental and optical subsidies, life and medical insurance, and an engaging work culture that supports both work and play.