IT Engineer (SAP Business One & Infrastructure)

EPS Malaysia; Alor Merah; On-site; MYR 150,000 - 200,000; Full time

Job summary

A technology and manufacturing company is seeking an IT Engineer to support SAP Business One and IT infrastructure operations. The role involves providing SAP support, managing servers and network devices, ensuring system reliability, and offering technical support to employees. Ideal candidates should have a Bachelor’s Degree in Computer Science or IT, alongside 3-5 years of experience in IT support and hands-on experience with SAP B1. Familiarity with cybersecurity and certifications is an advantage.

Qualifications

• 3–5 years of experience in IT infrastructure and system support.
• 1–3 years of hands‑on experience in SAP Business One (SAP B1).
• Strong skills in network administration.

Responsibilities

• Provide daily SAP B1 application support to users.
• Manage and maintain servers and network devices.
• Provide technical support for hardware and software issues.

Skills

SAP B1 application support

Network administration (LAN/WAN)

Server management

Technical support

Troubleshooting and problem-solving

Education

Bachelor’s Degree in Computer Science or IT

Tools

Crystal Reports

SQL

Windows environments

Linux environments

MS Office

Job description

IT Engineer (SAP Business One & Infrastructure)

We are seeking a hands-on IT Engineer to support both SAP Business One (SAP B1) and IT infrastructure operations in a manufacturing environment. This role plays a key part in ensuring smooth production, finance closing, and overall system reliability.

About the Role

As an IT Engineer, you will be responsible for SAP support, system enhancements, network/server maintenance, and end‑user support across the organization.

Key Responsibilities

SAP Business One (SAP B1) Support

• Provide daily SAP B1 application support for production and finance users
• Develop and maintain SAP reports, interfaces, forms, and enhancements
• Support month‑end and quarter‑end closing activities
• Troubleshoot SAP‑related issues and coordinate fixes with vendors when required
• Conduct user training and coaching when necessary
• Support data migration and system improvements during projects

IT Infrastructure & Systems

• Manage and maintain servers, network devices, and business applications
• Install, configure, and maintain hardware, software, and virtualization platforms
• Monitor system and network performance, ensuring high availability and reliability
• Implement and maintain IT security measures (firewall, antivirus, access control, backups)
• Manage user accounts, permissions, and data security
• Ensure proper backup and disaster recovery processes

General IT Support

• Provide technical support to employees for hardware and software issues
• Document IT procedures, system configurations, and troubleshooting steps
• Stay updated on new technologies and recommend improvements to IT systems

Job Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related field
• 3–5 years of experience in IT infrastructure and system support
• 1–3 years of hands‑on experience in SAP Business One (SAP B1)
• Good understanding of SAP B1 modules: Sales, Production, Inventory, Purchasing
• Experience with Crystal Reports or SAP B1 add‑ons is an advantage
• Knowledge of data migration tools and processes
• Strong skills in network administration (LAN/WAN, routers, switches)
• Experience with server management, virtualization, and cloud platforms
• Familiar with Windows and Linux environments
• Knowledge of cybersecurity best practices
• Proficient in MS Excel (formulas, pivot tables) and MS Office
• Basic knowledge of SQL and database concepts
• Strong troubleshooting and problem‑solving skills
• Able to work independently and with cross‑functional teams
• Experience in manufacturing or industrial environment is a strong plus
• Certifications such as CCNA, CompTIA Network+, or Microsoft certifications are an advantage