IT Business Analyst: Drive Tech Solutions & System Delivery

Ambition; Penang; On-site; MYR 67,000 - 100,000; Full time

Job summary

Ambition in Penang is seeking an IT Business Analyst to translate complex business challenges into practical technology solutions within the IT Services team.

From pre-sales to post-implementation, you will work with stakeholders, document requirements, assess systems, and coordinate testing and training to ensure smooth delivery.

The role offers breadth and growth, with a collaborative environment and opportunities to influence how technology supports logistics operations.

Qualifications

• Degree in Information Systems, IT, Computer Engineering or equivalent.
• At least 4 years' experience in business application development or technical/business analysis.
• Strong analytical thinking and clear communication with attention to detail.
• Proactive, self-motivated, able to work independently.

Responsibilities

• Support pre-sales meetings and tendering with business units.
• Capture and document business needs with stakeholders and SMEs.
• Participate in SOP and EDI discussions and plan implementations.
• Assess systems and business models to support operations.
• Collaborate with system architects and developers to ensure requirements are delivered.
• Execute system integration testing and coordinate UAT with ops and customers.
• Facilitate end-user training and provide ongoing system support.

Skills

Analytical thinking

Communication

Stakeholder engagement

Independent work

Education

Degree in Information Systems, IT, Computer Engineering or equivalent

Job description

Ambition in Penang is seeking an IT Business Analyst to translate complex business challenges into practical technology solutions within the IT Services team.

From pre-sales to post-implementation, you will work with stakeholders, document requirements, assess systems, and coordinate testing and training to ensure smooth delivery.

The role offers breadth and growth, with a collaborative environment and opportunities to influence how technology supports logistics operations.