IT Assistant Manager

JAC Recruitment International; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

JAC Recruitment International is assisting a client in Malaysia to appoint an IT Assistant Manager who will lead infrastructure delivery, ensure robust network/server operations, and support cybersecurity initiatives. The role emphasizes collaboration with development and security teams to enable new technologies and business processes.

The candidate will oversee IT operations, manage projects, and build strong relationships with stakeholders and external vendors to secure reliable IT services

Qualifications

• Degree in Information Technology, Computer Science, or a related discipline.
• Minimum 5 years of IT management experience, including network/server administration, cybersecurity and IT compliance.
• Experience leading an IT operations team or managing operational functions in an IT environment.
• Strong technical expertise across IT systems, including hardware and software components.
• Excellent communication skills with customers, team members, peers, and senior leadership.

Responsibilities

• Plan, implement, and oversee all key IT infrastructure components, including networks, servers, and storage environments.
• Collaborate with cross‑functional IT teams (development and cybersecurity) to support new technologies and initiatives.
• Manage daily IT Infrastructure team activities and projects for smooth delivery.
• Handle internal and external communications; act as escalation contact for technical issues.
• Support relationships with external vendors/partners to ensure reliable IT solutions and services.

Skills

IT management

Network administration

Server administration

Cybersecurity

IT compliance

People management

Project management

Communication

Education

Bachelor's degree in Information Technology or related

Tools

Networking hardware

Server platforms

Security tools

Vendor management tools

Job description

Company and Job Overview

Our client is a company specializing in the sales, marketing, and technical support of industrial electronic components. To strengthen their Infrastructure team, they are looking to hire an IT Assistant Manager with strong expertise in infrastructure solutions, exposure to cybersecurity and digital transformation.

Job Responsibilities

• Responsible for planning, implementing, and overseeing all key IT infrastructure components, including network systems, servers, and storage environments

• Collaborates closely with cross‑functional IT teams—such as application development and cybersecurity—to ensure the infrastructure effectively supports new technologies and business initiatives

• Manages the daily operational activities and project tasks within the IT Infrastructure team to ensure smooth and efficient delivery

• Handles both internal and external communications and serves as the primary escalation contact for business‑related technical issues

• Supports the management of relationships with external vendors, partners, and service providers to ensure reliable delivery of IT solutions and services

Job Requirements

• Degree in Information Technology, Computer Science, or a related discipline

• Possesses a minimum of 5 years’ experience in IT management, particularly in areas such as network and server administration, cybersecurity, and IT compliance

• Demonstrated experience in leading an IT operations team or managing operational functions within an IT environment

• Strong technical expertise across IT systems, including both hardware and software components

• Excellent communication skills, with the ability to build and sustain effective working relationships with customers, team members, peers, and senior leadership

• Skilled in facilitation and project management, with the capability to oversee and deliver projects efficiently

• Proven people management abilities, including team supervision, coaching, and performance management

• Must be a Malaysian citizen or possess valid residency status

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