Island Resort Duty Manager — Front Office Leader

JSK Group Of Companies; Sabah; Presencial; MYR 33.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Staff Accommodation

Annual Performance Bonus

Free transportation from KK to theReso

Service Share

Descripción de la vacante

JSK Mantanani Island Resort, the largest resort at Mantanani Island, seeks experienced individuals for front office roles. Prior island resort FO operations experience is essential. Free staff accommodation, service share, and annual performance bonus are offered.

Candidate should have a Diploma in resort/hotel management or FO, with at least 3 years in the field. ISO and IT literacy are required, as the group expands across Malaysia and beyond.

Formación

• Diploma in resort/hotel management, FO, or equivalent.
• At least 3 years of exposure in the related field.
• ISO and IT literate.

Responsabilidades

• Assist the FOM for the overall Resort FO operations.
• Expose to island resort FO operations and provide leadership.
• Engage with daily FO activities to optimize operational efficiency.
• Promote professionalism, hospitality, and positive guest interactions.
• Supervise and direct various FO sections.
• Respond to and resolve guest complaints with required reporting.

Conocimientos

Front Office

Hospitality

Customer service

ISO literacy

IT literacy

Educación

Diploma in resort/hotel management or FO

Descripción del empleo

JSK Mantanani Island Resort, the largest resort at Mantanani Island, seeks experienced individuals for front office roles. Prior island resort FO operations experience is essential. Free staff accommodation, service share, and annual performance bonus are offered.

Candidate should have a Diploma in resort/hotel management or FO, with at least 3 years in the field. ISO and IT literacy are required, as the group expands across Malaysia and beyond.