Room Service Associate - JSK Mantanani Island Resort

JSK Group Of Companies; Sabah; Vor Ort; MYR 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Free transport from KK to the resort

Free 3 meals per day

Free staff accommodation

Service Share

Annual Performance Bonus

Zusammenfassung

JSK Mantanani Island Resort is seeking a Room Service Associate to greet guests, present menus, and coordinate room service deliveries with care and precision.

The ideal candidate has at least 2 years in room service or a related role, plus a background in food service management. On-site position with meals and staff facilities provided, in Mantanani Island, Sabah.

Qualifikationen

• Prior room service or waiting experience essential.
• Minimum education: SPM/diploma/degree in food service management or equivalent.
• Proficient in MS Office and POS systems.

Aufgaben

• Greet and welcome customers.
• Present menu and provide information about portions, ingredients or allergies.
• Prepare Room Service deliveries by setting up linens, silverware and glasses.
• Inform customers about day’s specials.
• Offer menu recommendations upon request.
• Upsell additional products when appropriate.
• Take accurate food and drinks orders using a POS or memorization.
• Serve Room Service orders.
• Check dishes and kitchenware for cleanliness and report problems.
• Maintain a tidy Room Service area.
• Deliver checks and collect payments.
• Clear dirty dishes to stewarding section for cleaning.
• Follow health department regulations.
• Provide excellent customer service to guests.

Kenntnisse

Room service experience

Customer service

POS knowledge

Food hygiene

Ausbildung

SPM/ Diploma/ Degree in Food Service Management

Tools

MS Office

Room service software

POS

Jobbeschreibung

Room Service Associate - JSK Mantanani Island Resort

JSK Mantanani Island Resort - the LARGEST Resort on Mantanani Island which cater for, amongst other resort activities, accommodation, F&B, souvenir outlet, beach recreational sports, snorkeling, diving, boat transfer, and other island resort centered activities, we are currently looking for experienced and dedicated individuals with the "CAN DO" attitude to join our family.

Do visit us at www.jskmantananiresorts.my

Prior Resort room service / waiting experience essential.

This position is based in Mantanani Island.

Free transport from KK to the resort is provided. Free 3 meals per day (breakfast, lunch and dinner). Free staff accommodation provided. Service Share $$$ Annual Performance Bonus $$$

Responsibilities

Responsible to greet and welcome customers.

Responsible to present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).

Responsible to prepare Room Service deliveries by setting up linens, silverware and glasses.

Responsible to inform customers about the day’s specials.

Responsible to offer menu recommendations upon request.

Responsible to up-sell additional products when appropriate.

Responsible to take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.

Responsible to serve Room Service orders.

Responsible to check dishes and kitchenware for cleanliness and presentation and report any problems.

Responsible to arrange and maintain a tidy Room Service area.

Responsible to deliver checks and collect bill payments.

Responsible to clear dirty plates, glasses and silverware to stewarding section for cleaning.

Responsible to ensure follow all relevant health department regulations.

Responsible to provide excellent customer service to guests.

Requirements

Candidate must possess at least a SPM, Diploma or Degree in food service management or equivalent.

At least 2 years of exposure in the related field.

Working knowledge of various computer software programs (MS Office, rroom service software, POS)

ISO and IT literate.

We are a group of fast growing companies HQ-ed in Kota Kinabalu, Sabah with diversified businesses in Malaysia, India, Netherlands, UK, China, Australia & other parts of the World.

JSK Group has presence & businesses in Property Development, Construction, Manufacturing, Broadband Service Provider, International Import & Export, Resort Hotels, Capsule Hotel, Pontoon Sea Island, Fruit Farm, Water Sports, Scuba Diving, Hospitality, & Tourism industry.

Due to our rapid expansion and vast business diversification, we are looking for competent, hardworking and candidates with the right attitude to join our JSK family. Dedicated employees can expect mutually beneficial rewards & growth.

We are a group of fast growing companies HQ-ed in Kota Kinabalu, Sabah with diversified businesses in Malaysia, India, Netherlands, UK, China, Australia & other parts of the World.

JSK Group has presence & businesses in Property Development, Construction, Manufacturing, Broadband Service Provider, International Import & Export, Resort Hotels, Capsule Hotel, Pontoon Sea Island, Fruit Farm, Water Sports, Scuba Diving, Hospitality, & Tourism industry.

Due to our rapid expansion and vast business diversification, we are looking for competent, hardworking and candidates with the right attitude to join our JSK family. Dedicated employees can expect mutually beneficial rewards & growth.