Internship INTERNSHIP TRAINEE (ADMIN, IT SUPPORT, ACCOUNT, MARKETING, SALES & MARKETING

MAXCOM MM SDN BHD; Kuala Lumpur; On-site; MYR 33,000 - 45,000; Full time

Job summary

MAXCOM MM SDN BHD in Kuala Lumpur seeks a detail-oriented Operations Assistant to manage case submissions, updates, and prove timely reminders. You will support customers in digitalizing their business processes and handle multiple portals for end-to-end workflow, resolving technical issues as needed.

The role emphasizes data accuracy, timely follow-ups, and reliable documentation to ensure cases close smoothly and devices/payments are collected when required.

Responsibilities

• Submit and manage cases in the system, follow up on activations, and update the latest information in the database.
• Ensure cases are tracked until closure and collect devices and payments as required.
• Handle two to three company portals for the full operational process and assist in resolving any technical issues when required.
• Assist and support customers in the digitalization of their business operations.

Job description

• -_Provide reminders of important tasks and deadlines
• Responsible for submitting and managing cases in the system, following up on activations, updating the latest information in the database, ensuring cases are tracked until closure, and collecting devices and payments as required.
• Handle two - three company portals for the full operational process and assist in resolving any technical issues when required.
• Assist and support customers in the digitalization of their business opera...