INTERNSHIP CUSTOMER SERVICE

BATERIKU (M) SDN. BHD.; Shah Alam; On-site; MYR 31,000 - 39,000; Full time

Job summary

BATERIKU (M) SDN. BHD. is seeking a customer service representative in Shah Alam, Malaysia to handle inbound/outbound calls, live chat and email inquiries for the company.

You will assist with inquiries promptly, resolve complaints tactfully and work with cross-functional teams to ensure customer satisfaction. Join a growing service-focused team supporting a wide network of outlets nationwide.

Qualifications

• Handle inbound/outbound calls, live chat, email pertaining to company.
• Assist with customer inquiries and request promptly, accurately and professional.
• Resolve customer complaints tactfully and follow up to ensure resolution.
• Maintain amicable working relationship with the team and different department of the company.

Responsibilities

• Handle inbound/outbound calls, live chat, email pertaining to company.
• Assist with customer inquiries and request promptly, accurately and professional.
• Resolve customer complaints tactfully and follow up to ensure resolution.
• Maintain amicable working relationship with the team and different department of the company.

Job description

• Handle inbound/outbound calls, live chat, email pertaining to company.
• Assist with customer inquiries and request promptly, accurately and professional.
• Resolve customer complaints tactfully and follow up to ensure resolution.
• Maintain amicable working relationship with the team and different department of the company.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Vehicle Services & Repair 101-1,000 employees

Established in March 2014, Bateriku.com started as an on-demand car battery replacement service provider, evolving into an ecosystem that connects car users to roadside assistance, trusted workshops, auto parts marketplace, and ancillary services.

Bateriku.com scaled up by leveraging big data, technology, and sharing economy. To date, Bateriku.com operates close to 200 retail outlets (Pitstop) nationwide and has rendered its services to more than 1.5 million car

Established in March 2014, Bateriku.com started as an on-demand car battery replacement service provider, evolving into an ecosystem that connects car users to roadside assistance, trusted workshops, auto parts marketplace, and ancillary services.

Bateriku.com scaled up by leveraging big data, technology, and sharing economy. To date, Bateriku.com operates close to 200 retail outlets (Pitstop) nationwide and has rendered its services to more than 1.5 million car

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