Internship, Bancassurance Operations

Allianz; Kuala Lumpur; On-site; Confidential; Part time

Job summary

Allianz Malaysia is offering an internship in Kuala Lumpur focused on end-to-end operational and administrative support for customers and business partners. You will gain hands-on experience handling daily operations and enquiries, processing refunds for Fire and Personal lines, and recording transactions while learning to manage stationery, filing, and admin tasks.

The role emphasizes accuracy, English proficiency, and the use of Excel; you will work in a team, develop problem-solving skills,

Qualifications

• Pursuing degree in Insurance or related field.
• Proficient in written and spoken English.
• Good with Excel.
• Fast learner, self-motivated, team player, and able to work under pressure.
• At least 3-month internship period.
• Familiar with AI tools such as ChatGPT for tasks simplification.

Responsibilities

• Exposed to and having hands-on experience in managing daily operations of the Department.
• Attend and handle enquiries from customers and business partners.
• Process refund for Fire and all Personal lines product.
• Record accurately all transactions on a daily basis.
• Process requests for stationery, filing, storage and admin/mailing tasks.
• Prepare listing to Finance on receipting and journal weekly.
• Continuously review and update/document the administrative rules and processes for effective and efficient operation of the sections.
• Any other duties as and when deemed necessary.

Skills

English proficiency

Excel

Attention to detail

Team player

Problem solving

Self-learning

Education

Pursuing degree in Insurance

Tools

Excel

ChatGPT

Job description

Job Summary

You will be exposed to end to end operational/administrative support to our customers and business partners.

Key Responsibilities

• Exposed to and having hands-on experience in managing daily operations of the Department
• Attend and handle enquiries from customers and business partners
• Process refund for Fire and all Personal lines product.
• To record accurately all transaction on a daily basis
• Process request for stationery, filing, storage and admin /mailing tasks.
• Prepare listing to Finance on receipting and journal on a weekly basis.
• Continuously review and update/document the administrative rules and processes for effective and efficient operation of the sections.
• Any other duties as and when deemed necessary.

Key Requirements

• Currently pursuing a degree in Insurance or other related fields of study are welcome to apply.
• Proficient in written and spoken English
• Good with Excel
• Fast learner, self motivated, team player, and able to work under pressure.
• Problem-solving mindset, strong self-learning ability and attention to detail.
• At least 3-month internship period.
• Familiar with the use of AI tools such as ChatGPT for tasks simplification

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.

We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let’s care for tomorrow.