Internship, Operations Support, Corporate Clients and Solutions

Allianz Malaysia; Kuala Lumpur; On-site; MYR 13,000 - 25,000; Full time

Job summary

Allianz Malaysia offers an internship to support the Corporate Clients & Solutions Sales team with administrative and operational services for Employee Benefits. You will gain hands-on exposure to policy administration, reporting, billing, renewal management and customer service in a dynamic insurance environment.

Interns develop technical and analytical skills, building a solid foundation in insurance operations while contributing to service excellence and team goals during the placement.

Qualifications

• Pursuing/possessing a relevant Finance/Accountancy degree or diploma.
• Strong Excel skills and ability to work in a team.
• Interest in insurance operations and administrative processes.

Responsibilities

• Generate and prepare policy related reports including claim listings, member listings, SOA, SOB, and premium listings within turnaround time.
• Assist in sending renewal reminders and renewal related administrative activities.
• Process and issue E-billing requests promptly and accurately.
• Monitor and respond to inquiries via Microsoft Teams with timely follow-up and escalation.
• Provide administrative and operational support for urgent requests and ad-hoc tasks.

Skills

Microsoft Excel

Education

Diploma/Bachelor’s Degree/Professional Degree in Finance/Accountancy related discipline

Job description

Job Summary

Support the Corporate Clients & Solutions (CCS) Sales team in delivering efficient administrative and operational services for Employee Benefits (EB) business. The internship provides hands‑on exposure to insurance operations, including policy administration, reporting, billing, renewal management and customer service. Interns will gain practical knowledge of the Employee Benefits insurance business, develop technical and analytical skills, and build a strong foundation in insurance operations while contributing to the team’s service excellence.

Key Responsibilities

• Generate and prepare policy related reports including claim listings, member listings, Statement of Account (SOA), Schedule of Benefits (SOB), and premium listings accurately and within the required turnaround time..
• Assist in sending renewal reminders and support renewal‑related administrative activities.
• Process and issue E‑billing requests promptly and accurately upon request.
• Monitor and respond to enquiries received through Microsoft Teams group chats, ensuring timely follow‑up and escalation where necessary.
• Provide administrative and operational support for urgent requests and adhoc assignments assigned by the team.

Key Requirements

• Candidate is pursuing/possesses Diploma/Bachelor’s Degree/Professional Degree in Finance /Accountancy related discipline.
• Independent, fast learner and good team player.
• Good Microsoft Excel skill.
• Internship period of at least 3 months is preferred
• Familiar with AI tools such as ChatGPT for tasks simplification

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.