Internal Process Auditor (Remote)

KAIZEN Asset Management Services; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

KAIZEN Asset Management Services is seeking a detail-oriented Internal Process Auditor to ensure robust internal compliance across services such as PPMs, AMCs, and Building Insurances. You will champion ISO 9001:2015 standards, lead internal audits, and drive continuous improvement.

The role requires strong analytical skills, experience in facilities management or insurance compliance, and the ability to manage risks, document findings, and present actionable recommendations to management.

Qualifications

• Bachelor's degree in Quality Management, Engineering, or related field.
• Minimum 3 years of internal auditing or quality management experience.
• ISO 9001:2015 Internal Auditor certification.
• Experience in facilities management, AMC/PPM, or insurance compliance.

Responsibilities

• Plan, schedule, and execute ISO 9001:2015 internal audits.
• Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards.
• Maintain, update, and improve QMS documentation and SOPs.
• Identify, elevate, and resolve risks and non-conformities through root cause analysis.
• Prepare and present monthly audit reports, findings, and recommendations to management.
• Recommend improvements, follow up on corrective actions, and measure impact.
• Stay updated on ISO standards and deliver awareness sessions across teams.
• Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency.

Skills

Problem-solving

Analytical skills

Critical thinking

Risk management

Attention to detail

Communication

Organizational skills

Independence

Continuous improvement

Education

Bachelor's degree in Quality Management

Tools

Excel

Audit Schedulers

QMS

Risk Registers

Job description

About The Role

KAIZEN is seeking a detail-oriented and proactive

About The Role

KAIZEN is seeking a detail-oriented and proactive Internal Process Auditor to ensure robust internal compliance across services such as PPMs (Planned Preventive Maintenance), AMCs (Annual Maintenance Contracts), and Building Insurances. The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization.

Key Responsibilities

• Internal Audit Coordination: Plan, schedule, and execute ISO 9001:2015 internal audits.
• Compliance Monitoring: Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards.
• Documentation & QMS Management: Maintain, update, and improve QMS documentation and SOPs.
• Risk & Non-Conformity Management: Identify, elevate, and resolve risks and non-conformities through effective root cause analysis.
• Reporting & Presentation: Prepare and present monthly audit reports, findings, and recommendations to management.
• Continuous Improvement: Recommend improvements, follow up on corrective actions, and measure impact.
• ISO Engagement & Training: Stay updated on ISO standards and deliver awareness sessions across teams.
• Cost Management: Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency.

Requirements

Qualifications

• Bachelor's degree in Quality Management, Engineering, Business Administration, or related field
• Minimum 3 years of experience in internal auditing or quality management
• ISO 9001:2015 Internal Auditor certification
• Experience in facilities management, AMC/PPM operations, or insurance compliance

Key Competencies

• Strong problem-solving and analytical skills
• Critical thinking and risk management
• Exceptional attention to detail
• Excellent communication and organizational abilities
• Independence and self-motivation
• Familiarity with continuous improvement practices
• Proficiency with tools like Excel, Audit Schedulers, QMS, Risk Registers