Intern - Purchasing Subject Matter Expert (IT SME)

jabil; George Town; On-site; MYR 60,000 - 100,000; Full time

Job summary

Jabil is recruiting for an ERP-focused role to understand business requirements, align processes with ERP, and plan for future enhancements. You will work with global teams to ensure standard practices, train end users, and support data mapping and testing during ERP upgrades.

The role emphasizes strong analytical, communication, and problem-solving skills, with primary duties spanning from requirements to go-live support within a global enterprise.

Qualifications

• Bachelor degree in IT related discipline.
• Ability to present information clearly to groups of managers, clients and the public.
• Ability to define problems, collect data and draw valid conclusions.
• Ability to operate a PC and Windows-based software.
• Advanced PC skills and knowledge of Jabil's software packages.
• Ability to write simple correspondence and read visual aids.
• Familiarity with VBA in Excel is preferable.

Responsibilities

• Understand business requirements and scope of work for the assigned area.
• Ensure current processes are supported by ERP and configured for future enhancements.
• Analyze process gaps and establish best practices with global teams.
• Coordinate end-user training materials and delivery in sessions.
• Support and resolve operational issues during ERP go-live and upgrades.
• Coordinate data cleanup and mapping, and validate in the new system.

Skills

ERP knowledge

Data analysis

Training delivery

Communication skills

Problem solving

Excel VBA

Education

Bachelor degree in IT related discipline

Tools

Jabil software packages

Windows OS

Excel VBA

Job description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

To fully understand the business requirements and scope of work by the assigned functional area. To ensure current business processes are effectively supported by ERP. To ensure the functional requirements are configured with opportunity for future enhancement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Analyzes process gaps & establish best practices for business processes and transactions with global team lead.
• Ensures country business processes have no major deviation from corporate business practices.
• Ensures functional requirements are configured with opportunity for future enhancement.
• Ensures functional training materials for end users are properly structured and well delivered in the training sessions.
• Ensures end users are being trained & are prepared for new ERP system
• Ensures business scenarios are well evaluated during integration testing with related functional area.
• Ensures co-ordination of data clean-up & data mapping are effectively validated in the new system
• Ensures smooth implementation with no interruption to business towards go-live schedules
• To boost the confidence level of end users in working with new system.
• Support and resolve operational issues without impacting business opportunity.
• Identify and strive for continuous process improvement with development plan.
• Participates in ERP upgrades and co-ordinate global enhancement of ERP with regional teams
• Coordinates necessary revision classes to gear up system knowledge for related end-user.
• Plan and conduct full training sessions for new hire throughout the year.
• Collate country ERP system's capabilities with Corporate and strive for best functionality towards management goals.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Bachelor degree in IT related discipline
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Advanced PC skills, including training and knowledge of Jabil's software packages.
• Ability to write simple correspondence. Read and understand visual aid.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to understand VBA (Visual Basic for Applications) in Excel will be preferable.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.