Interconnect Billing Analyst

Maxis; Kuala Lumpur; On-site; MYR 50,220 - 83,700; Full time

Job summary

Maxis is seeking a Billing & Settlement Specialist to manage end-to-end billing for domestic interconnect partners, verify invoices, reconcile traffic data, and support month-end closing. This role safeguards revenue and requires accuracy and timely dispute resolution.

Candidates should have 1–2 years of accounting experience, a degree in accounting or related professional qualification (ACCA/MICPA/CPA beneficial), and proficiency in Excel; SAP knowledge is a plus.

Qualifications

• Accounting qualification or degree in accounting.
• 1–2 years of relevant experience in billing/settlement.
• Proficiency in MS Office; SAP knowledge preferred.

Responsibilities

• Manage monthly billing for interconnect partners and ensure timely invoices.
• Process incoming invoices and prepare them for settlement.
• Reconcile traffic data and financial statements with partners.
• Investigate and resolve billing disputes promptly.
• Maintain interconnect rates and agreements in the billing system.
• Prepare reports on traffic volumes, revenue and partner status.
• Coordinate with international partners on billing matters.
• Assist month-end closing, system interfaces and financial analysis.
• Prepare audit schedules for quarterly and year-end audits.

Skills

Stakeholder management

Attention to detail

Independence

Education

Bachelor's Degree in Accounting

Professional accounting qualification (ACCA, MICPA, CPA, ICAA, or ICAEW) advantageous

Tools

SAP

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

This role focuses on the end-to-end billing and settlement process for international bilateral and hubbing traffic, ensuring accuracy, timeliness, and effective dispute resolution to safeguard company revenue and cost.

What are you accountable for?

• Manage the monthly billing process for domestic interconnect partners, ensuring invoices for voice, SMS, and data traffic are accurate and sent on time
• Process and verify incoming invoices from interconnect partners, preparing them for settlement
• Perform detailed reconciliation of traffic data and financial statements with domestic interconnect partners carriers
• Investigate, manage, and resolve all billing disputes with partners in a timely manner
• Ensure all interconnect rates and agreements are accurately maintained in the billing system
• Prepare regular reports on interconnect traffic volumes, revenue, costs, and partner account status
• Liaise with international partners on all operational matters related to billing and settlement
• Assist in month end closing, system interfaces and Financial analysis
• Preparation of audit schedule for quarterly audit and year end audit

What do you need to have for this role?

• Professional accounting qualification (ACCA, MICPA, CPA, ICAA, or ICAEW) is an added advantage, or a Bachelor's Degree in Accounting.
• Minimum 1–2 years of relevant working experience.
• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint); knowledge of SAP is preferred.
• Positive, passionate, and self-motivated with the ability to work independently.
• Able to perform well under pressure in a fast-paced and challenging environment.
• Demonstrates a willingness to learn and continuously improve.
• Possesses good stakeholder management and communication skills.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.