Insurance Underwriting Support Specialist

South Wind Risks Management Sdn Bhd; Johor Bahru; On-site; MYR 24,000 - 32,000; Full time

Job summary

South Wind Risks Management Sdn Bhd is seeking a client-focused insurance services professional in Malaysia. The role involves handling policy renewals, answering insurance inquiries, and supporting administrative tasks to ensure smooth operations. You will build strong client relationships and liaise with insurers to facilitate claims and policy processes.

Travel to meet customers is expected as needed. Training will be provided for those new to insurance, with emphasis on learning underwriting

Qualifications

• Customer service mindset and client focus.
• Basic knowledge of general insurance concepts.
• Strong communication and interpersonal skills.
• Willingness to travel to meet clients as required.
• Proactive attitude and ability to learn quickly.
• Training provided for suitable candidates.

Responsibilities

• Handle policy renewals and ensure timely follow-up with clients.
• Assist customers with insurance enquiries, policy matters, and claims.
• Support day-to-day administrative and operational tasks.
• Establish and maintain professional relationships with clients.
• Liaise with clients, insurers, and relevant parties to facilitate processes.
• Attend client meetings and occasional outdoor visits to meet customers.
• Assist with general insurance tasks, documentation, and administration.
• Willing to learn more about insurance underwriting.

Skills

Customer service

Insurance knowledge

Relationship building

Communication

Willing to travel

Job description

South Wind Risks Management Sdn Bhd is seeking a client-focused insurance services professional in Malaysia. The role involves handling policy renewals, answering insurance inquiries, and supporting administrative tasks to ensure smooth operations. You will build strong client relationships and liaise with insurers to facilitate claims and policy processes.

Travel to meet customers is expected as needed. Training will be provided for those new to insurance, with emphasis on learning underwriting