Insurance Operations & Underwriting Support Specialist

Chubb; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Chubb is seeking an operations professional in Kuala Lumpur to support commercial underwriting and policy servicing. You will execute insurance transactions with precision, meet turnaround times, and ensure data quality while collaborating with underwriters and regional teams.

The role emphasizes adherence to guidelines, governance, and continuous improvement through standardized processes and audits.

Qualifications

• Minimum 2–3 years’ experience in commercial insurance, underwriting support, or processing.
• Proficiency in commercial insurance processing applications and related workflows.
• Strong collaboration and communication across teams and time zones, Cantonese required.

Responsibilities

• Process commercial insurance transactions and documentation accurately within defined service levels.
• Ensure requests, endorsements, renewals, and policy docs follow underwriting instructions and policies.
• Maintain high data accuracy and update systems accordingly.
• Escalate exceptions promptly and adhere to workflow procedures.

Skills

Cantonese

Attention to detail

Data entry

Collaboration

Tools

Policy administration systems

CRM systems

Job description

Chubb is seeking an operations professional in Kuala Lumpur to support commercial underwriting and policy servicing. You will execute insurance transactions with precision, meet turnaround times, and ensure data quality while collaborating with underwriters and regional teams.

The role emphasizes adherence to guidelines, governance, and continuous improvement through standardized processes and audits.