Institutional Market Operations & Analytics Specialist

Gate; Malaysia; On-site; MYR 180,000 - 340,000; Full time

Job summary

Gate, a leading cryptocurrency exchange, seeks an experienced Institutional Operations Analyst to oversee liquidity programs and incentives. You will model revenue impacts, benchmark rivals, and collaborate with BD, RM, product, and risk as we scale our institutional business.

In a remote-first environment, you’ll analyze large trading datasets with SQL and BI tools, design client dashboards, and coordinate with tech teams on colocation, API, and latency for high-frequency clients.

Qualifications

• Strong SQL and data modelling skills with hands-on analysis.
• Experience with BI tools and dashboards.
• Ability to translate analysis into actionable business recommendations.

Responsibilities

• Manage onboarding, fee tier assessment for institutional clients.
• Design liquidity programs and maker/taker incentive schemes.
• Model revenue and volume impact under different scenarios.
• Benchmark competitor fee schedules and provide strategic recommendations.
• Create dashboards tracking trading volume and institutional revenue.
• Identify high-potential accounts using large trading datasets.
• Coordinate with tech teams on colocation, API, and latency for high-frequency clients.

Skills

SQL

Excel modelling

Tableau

Data analysis

Communication

Tools

Tableau

Excel

Job description

Founded in 2013, Gate is one of the world's leading cryptocurrency exchanges, serving over 50 million users globally and consistently ranked among the top 3 exchanges worldwide by liquidity and trading volume. We operate as a remote-first, globally distributed team — we hire for capability and ownership, not location, and we move at the speed the market demands.

Why This Role Exists

Market makers, funds, and asset managers drive the majority of volume on any serious exchange, and the quality of the programs behind them — fee tiers, rebates, incentives, liquidity arrangements — is what decides whether that flow stays or moves. This role owns those programs end to end: designing them, modelling what they cost and return, and proving the impact with data. It sits at the centre of our institutional business, working directly with BD, RM, product, and risk as we scale.

What You'll Own

• Day-to-day operations for institutional clients — market makers, hedge funds, asset managers, proprietary trading firms, and brokers — including onboarding, documentation and material review, and fee tier assessment
• Design of liquidity programs and maker/taker fee rebate and incentive schemes — from structuring to launch to post-launch performance review
• Quantitative modelling of fee and incentive changes: simulate revenue and volume impact under different scenarios before decisions are made, and measure actual outcomes after
• Ongoing benchmarking of competitor fee schedules and incentive policies, with clear recommendations on where we should sit
• Reporting and dashboards on trading volume, liquidity contribution, and client-level revenue, so the business has a single reliable view of institutional performance
• Data-driven client targeting: working across large trading datasets to identify high-potential accounts and dormant or declining ones, and handing actionable lists to BD and RM
• Coordination with technical teams on colocation, API, and latency support for high-frequency trading clients

Who We're Looking For

• 3-6 years in market maker operations, institutional client operations, trading operations, or exchange business intelligence — crypto exchange experience strongly preferred; relevant experience from brokerage, derivatives, or traditional exchange environments will also be considered
• Direct experience working with institutional counterparties: market makers, funds, asset managers, or proprietary trading firms
• Genuinely hands‑on with data: strong SQL and Excel modelling, comfortable with Tableau or equivalent BI tools, and able to build analysis directly from raw datasets rather than depending on a mature enterprise data stack
• Solid working knowledge of maker/taker fee models, rebate structures, order book liquidity metrics, and market making economics
• A track record of designing or running incentive programs where you can point to the measurable revenue or volume impact
• Structured communicator who can turn analysis into a recommendation a business leader can act on
• Fluent English; Mandarin an advantage given the client base
• Comfortable operating with autonomy in a fast-moving, remote-first environment

Why This Role Is Worth Your Time

This isn't a reporting seat. You'll be the person who decides what our institutional fee and incentive structure should look like, backs it with your own modelling, and then watches the volume move. You'll have direct visibility with institutional leadership, a client base that includes some of the most sophisticated trading firms in crypto, and the freedom to build the analytical foundation of this business the way it should be built — at one of the largest exchanges in the world.