Inside Sales Specialist

Pacific Intech Distribution Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology distribution company in Kuala Lumpur is seeking a Sales Support Executive to manage partner quotations and renewals, organize workshops, and support marketing activities. Candidates must have a degree in a relevant field and 1-2 years of experience in sales support. Strong communication skills and fluency in English and Bahasa Malays are required. This role may involve occasional travel for partner meetings and events.

Qualifications

• 1-2 years of experience in sales support, product management or IT distribution, preferably in cybersecurity.
• Fluency in English and Bahasa Malays is required.
• Strong communication and interpersonal skills.

Responsibilities

• Prepare and respond to customer and partner quotations and inquiries promptly.
• Maintain and manage a renewal pipeline for subscription and license-based products.
• Organize product workshops and knowledge-sharing sessions for partners.
• Support partners with product-related information and sales tools.

Skills

Sales support

Communication skills

Organizational skills

Multitasking

Education

Diploma/Degree in Business, IT, Marketing or related field

Job description

Pacific Intech Distribution Sdn Bhd – Kuala Lumpur, Kuala Lumpur

Prepare and respond to customer/partner quotations and inquiries promptly.

Maintain and manage a renewal pipeline for subscription and license-based products.

Liaise with vendors to ensure renewal targets and expectations are met.

Work closely with internal sales and operations teams to ensure timely processing of orders and renewals.

Organize product workshops and knowledge-sharing sessions for partners and resellers.

Support partners with product-related information, sales tools, and competitive positioning.

Assist in partner onboarding and driving adoption of product-specific programs or promotions.

Plan and execute marketing activities, such as EDM, Reseller seminars & Technical workshops.

Handle event logistics such as venue coordination, banner/bunting preparation, door gifts, brochures, and promotional materials.

Support marketing communications and campaign execution related to assigned products.

Act as the primary liaison between the vendor and internal sales teams.

Provide weekly updates and reports to vendors on sales performance, pipeline and marketing activities.

Ensure alignment with vendor guidelines and expectations.

Requirements

Candidates must have a Diploma/Degree in Business, IT, Marketing, or a related field.

At least 1-2 years of working experience in sales support, product management or IT distribution (preferably in cybersecurity).

Good organizational skills with attention to detail and follow-through.

Strong communication and interpersonal skills.

Able to multitask and work under minimal supervision.

Willing to travel occasionally for partner meetings or events.

Candidates must be fluent in English and Bahasa Malays.