Inside Sales Representative (Cloud)

TDCX Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical, insurance, orn

World-class workspaces

Flexible working arrangements

Be coached and mentored by experts

Global company with awards

Strong learning and development plans

Engaging activities and recognition

Public transport access

Job summary

TDCX Malaysia is seeking an Inside Sales professional with cloud solutions exposure to drive opportunities and engage with business owners. You will manage inquiries via phone, email, and live chat, delivering strategic advice and consultative support to advertisers and partners.

The ideal candidate has 1 year of inside sales experience, strong English communication, and presentation skills. Join a global BPO leader offering structured learning, mentorship, and performance incentives.

Qualifications

• Candidate must possess at least a Diploma or Bachelor's Degree, Professional Degree, Master’s Degree in any field.
• At least 1 year of experience in inside/field sales as an Inside Sales, Pre-Sales Engineer, Solutions Engineer, Solution Architect, or Technical Sales Representative with strong exposure to cloud solutions.
• Cloud architecture certification from any major provider is an added advantage.
• Solid understanding of Cloud Computing models including IaaS, PaaS, SaaS.
• Excellent verbal and written communication skills in English.
• Excellent presentation skills with the ability to communicate technical concepts clearly.
• Proven track record of achieving revenue targets and ability to collaborate with diverse teams.

Responsibilities

• Be the first point of contact to business owners, introducing opportunities for increasing their business visibility through online marketing.
• Manage business inquiries via phone, email and/or live chat.
• Provide outstanding service and support to clients’ advertisers, publishers and users.
• Provide strategic advice and help solve issues in a consultative role with the client.
• Implement creative ways to improve client relationships and promote other products.
• Provide feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.
• Carry out other duties as assigned to support the Quality Management System at TDCX.

Skills

Inside Sales

Pre-Sales Engineer

Solutions Architect

Technical Sales

Cloud solutions

Education

Diploma or Bachelor's Degree

Job description

• Attractive remuneration, great perks, and performance incentives


• Comprehensive medical, insurance, or social security coverage


• World-class workspaces


• Engaging activities and recognition programs


• Strong learning and development plans for your career growth


• Positive culture for you to #BeMore at work


• Easy to locate area with direct access to public transport


• Flexible working arrangements


• Be coached and mentored by experts in your field


• Join a global company, winner of hundreds of industry awards

What is your mission?

• To be the first point of contact to business owners, introducing them to exciting opportunities for increasing their business visibility through online marketing


• Manage business inquiries by via phone, e-mail and/or live chat


• Provide outstanding service and support to client's advertisers, publishers and users


• Provide strategic advice and help solve issues by working closely in a consultative role with your client


• Implement creative ways to improve client relationships and promote other products.


• Provides feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience


• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

Candidate must possess at least a Diploma or Bachelor's Degree, Professional Degree, Master's Degree in any field

At least 1 year of experience in inside/field sales as a Inside Sales, Pre-Sales Engineer, Solutions Engineer, Solution Architect, or Technical Sales Representative, with strong exposure to cloud solutions.

Cloud architecture certification from any major provider is an added advantage.

Solid understanding of Cloud Computing model include Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS).

Excellent verbal and written communication skills in English.

Excellent presentation skills with the ability to communicate technical concepts clearly.

Proven track record of achieving revenue targets and ability to collaborate effectively with diverse teams.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?


• How many years' experience do you have as an Inside Sales Representative?


• Which of the following types of qualifications do you have?

Information Technology Services 1,001-5,000 employees

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach-driven by innovation and operational precision - positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach-driven by innovation and operational precision - positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Perks and benefits Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le

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What can I earn as an Inside Sales Representative