Infrastructure Specialist (IT)

Recruit Express Pte Ltd; Petaling Jaya; On-site; MYR 100,000 - 156,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Comprehensive health coverage

Dental & optical benefits

16% employer EPF contribution

Career growth opportunities

Positive work culture

Job summary

Recruit Express Pte Ltd is seeking an IT Infrastructure Specialist in Malaysia to design secure infrastructure, manage Microsoft 365 environments, and deliver Level 2 support for seamless operations.

You will lead IT projects, ensure security and compliance, perform system health checks (servers, VMware, storage, firewalls, network devices), and support after-hours incidents while collaborating with cross-functional teams.

Qualifications

• Bachelor’s degree in CS/IT required.
• CCNA certification an added advantage.
• 5–6 years hands-on experience in helpdesk, admin and infra maintenance.
• Ability to provide after-hours support.
• Strong English, Bahasa Malaysia and Chinese communication.

Responsibilities

• Manage Microsoft 365 & Security across O365, Azure, Exchange Online, Intune, Defender, Teams, SharePoint, and OneDrive.
• Lead and support IT projects; design secure, scalable infrastructure.
• Handle change requests; monitor systems; health checks on servers, VMware, storage, firewalls, network devices.
• Provide Level 2 end-user support for escalated issues.
• Maintain UAT/Production/DR environments; manage upgrades, patches, and security controls; support audits and compliance.
• Maintain SOPs and IT documentation; suggest improvements for efficiency and security.

Skills

Communication skills

After-hours support

Education

Bachelor’s Degree in Computer Science / Information Technology

Tools

Microsoft 365 Admin Center

Azure

Exchange Online

Intune

Defender

SharePoint / OneDrive

VMware

Firewalls

Network devices

Job description

About the role
Are you passionate about managing cutting-edge IT systems and ensuring seamless business operations? Join our team as an IT Infrastructure Specialist, where you’ll play a key role in designing secure infrastructure, managing Microsoft 365 environments, and delivering Level 2 support to keep our technology running smoothly.

Key Responsibilities:

Manage Microsoft 365 & Security: Administer O365 licenses, security, and compliance settings across Microsoft 365 Admin Center, Azure, Exchange Online, Intune, Defender, Teams, SharePoint, and OneDrive.

Infrastructure Design & Projects: Lead and support IT projects, design secure and scalable infrastructure, and align solutions with business and IT strategies.

System Maintenance & Support: Handle change requests, troubleshoot issues, monitor systems, and perform health checks on servers, VMware, storage, firewalls, and network devices.

End-User Support (Level 2): Provide advanced technical assistance for escalated issues, ensuring timely resolution and minimal disruption to operations.

Risk & Compliance: Maintain UAT, Production, and DR environments; manage upgrades, patches, and security controls; support audits and ensure compliance with global standards.

Documentation & Governance: Keep SOPs, policies, and IT documentation updated; recommend improvements for efficiency and security.

What we're looking for

Bachelor’s Degree in Computer Science / Information Technology.

CCNA Certification is an added advantage.

5–6 years of hands‑on technical experience in helpdesk support, administration, and maintenance of network & infrastructure systems.

Ability to provide after‑hours support for urgent incidents.

Strong communication skills in English, Bahasa Malaysia and Chinese.

What we offer

• Competitive Salary & Performance Bonus
• Comprehensive Health Coverage
• Dental & Optical Benefits
• 16% Employer EPF Contribution
• Career Growth Opportunities
• Positive Work Culture

We value your contributions and reward results.

Includes GP outpatient, hospitalization, and insurance benefits.

Stay healthy and confident — we've got you covered.

Above the statutory rate — we invest in your future.

Take your career to the next level with us through continuous learning and internal mobility.

Be part of a supportive team with strong values and collaboration.

What can I earn as an Infrastructure Specialist